We all know that the strongest team members are not often the most vocal. They may be the quietest, working behind the scenes, but focused always with a plan in mind, and a smile on their face.
Where’s my raise?
By
Dave Sedgwick
Nov 26, 2013
A relatively new administrator asked me a great question recently. He asked, “Do you (and should I) always give a raise along with an annual review?”
Bingo: The road to ruins or the road to riches?
By
Steven Littlehale
May 21, 2018
Grandma sure liked her bingo. She excelled at bingo and most card games. Even in games that seemed to involve no skill at all, Grandma almost always emerged the winner.
Enhancing organizational communication improves outcomes, reduces adverse incidents
By
Eleanor Feldman Barbera, Ph.D.
Jun 05, 2018
There will always be adverse events in any health system, but strengthening communication between team members and between different levels within the organization can improve outcomes and reduce the likelihood...
Where were YOU when CMS changed the Five-Star rating system?
By
Steven Littlehale
Mar 20, 2015
Some things will always stay etched in our mind. Where were you on February 12, when CMS publicly announced immediate changes to the Five Star Quality Rating System for Nursing Homes?
What makes a Five-Star nursing home?
By
Debra Larkin
Jan 25, 2017
The philosophy we’ve followed at Presbyterian Village at Hollidaysburg in order to achieve our Five-Star rating has always been to constantly evolve and strive for innovative and creative ways to...
Policing and preventing pneumonia outbreaks
By
Elizabeth Cerceo, M.D., FACP
Dec 11, 2015
Anyone involved in the care of the chronically ill and those in long-term care facilities is always vigilant in monitoring for the beginnings of pneumonia in this vulnerable population, many of whom have...
Managing the physician relationship in senior communities
May 17, 2013
Operators must create a great experience for the physician, but patient flow should be a two-way street. While meeting the needs and wishes of residents must always come first, there can be multiple ways...
The gray area of liability
By
Eugene Solomon
May 15, 2013
Assisted living companion services and the relationship between the community and the company is not always articulated and formalized. Policies and procedures, especially related to emergency response,...
Self-esteem, the universe, and checks and balances for all of us
By
Lori Porter
Apr 02, 2014
I have always been a person who never just dips a toe in the water. I jump in whole hog! Most of the time it works very well for me. I’ve been this way as long as I can remember.