Millions of dollars have been paid by nursing homes who unsuccessfully defended themselves against incomplete or absent documentation. There are not as many legal guidelines regarding medical records maintenance...
Answers to lingering questions about PBJ
By
Karolee Alexander, RN, RAC-CT
Jul 08, 2016
Even though the Payroll-Based Journal kick-off was last Friday, it’s understandable that questions still cloud this new process. It behooves providers to get up to speed and become better informed...
The things that matter: 5 tips for welcoming prospective residents and families
By
Michelle Seitzer
Aug 29, 2012
To begin with, give potential residents (and their families) the greatest peace of mind about their pending decision by simply telling the truth. Get in your customers’ heads and on their level.
An administrator’s checklist for 2016
By
Renee Kinder
Jan 08, 2016
With the New Year upon us we often find ourselves with a restored energy and enthusiasm to start fresh, create novel ideas and think outside of the box for methods of self-improvement in 2016.
The 21st Century SNF: two paths forward
By
Anne Tumlinson
Jun 11, 2018
Many industry experts believe skilled nursing’s current marketshare challenges are temporary — that SNFs only have to hang on until demographic shifts kick in. But I worry about this strategy.
Communicating with families while respecting resident privacy
By
Betty Norman
Oct 18, 2017
If staff members are not aware of the proper guidelines on what information can and cannot be shared, there could easily be a breach of that resident’s privacy.
How one SNF landed AHCA’s top distinction
By
Tom Boyes
Oct 08, 2014
This year, our Altercare of Louisville Center for Rehabilitation and Nursing became the first center in Ohio to earn the American Healthcare Association and National Center for Assisted Living’s...
Credibility: The fundamental foundation of leadership
Mar 30, 2015
Think of credibility as having benefits similar to that of a house’s foundation during a huge storm. If the foundation is sound, then it will hold up against raging waters.
Ten tips to lower your LTC litigation costs
By
Christy Tosh Crider
Dec 13, 2013
If you are a provider of long term care services, the odds are that, in today’s litigation climate, your long term care facility will get sued. Full-page newspapers ads, expensive television spots...
Lessons from the Hill: Can one person make a difference? You bet.
By
Joe Franco
Apr 19, 2018
With almost 15 years’ experience in grassroots advocacy, working for causes from cancer to Alzheimer’s prior to my current focus on aging services, has me convinced: Each and any one of us...