Imagine an industry where an entry-level person is encouraged to be hungry and aggressive, to work long hours for little pay, lead (almost by default) an unhealthy lifestyle, and not have to dress all...
In praise of paradoxes
By
Elizabeth Newman
Jan 14, 2015
I have conflicting feelings about my long-term love for Miss America. There’s love and then there’s, well, not love. But not for the reasons you might imagine.
Luxury standards that pay off
By
Elizabeth Newman
Aug 24, 2018
When service fails, the resident or customer often has their vision of a place permanently altered.
Health IT should be a bigger political issue
By
Elizabeth Newman
Sep 02, 2016
The chances of the next two months involving an intellectual discussion of the intricacies of healthcare policy within the current political spectrum is nil. But those of us in healthcare media wouldn’t...
When health goes south — and fast
By
Elizabeth Newman
Jun 21, 2018
Today, life is great. But in February, my pregnancy showed how quickly medical situations can take a nosedive and how medical students can be an asset to patients, and potentially your facility.
Happy February
By
Elizabeth Newman
Feb 12, 2013
February seems like an appropriate month to ask the fundamental question: What does it take to be happy?
Catheters, infections and … you don’t want to know
By
Elizabeth Newman
Mar 06, 2012
Urinary catheters were on my radar twice last week. The first involved a late-night trip to the vet with an unhappy cat. The second, a political animal.
“Life After Life” may be your life
By
Elizabeth Newman
Apr 25, 2013
Behold, readers: There’s a new work of literary fiction that takes place in a long-term care facility.
Changing corporate culture
By
Elizabeth Newman
Nov 03, 2016
As the holidays approach, it was touching at LeadingAge to hear a story about a CEO who goes out of his way to make employees and associates feel appreciated.
Catching payroll bandits
By
Elizabeth Newman
Jun 01, 2015
The big news last week wasn’t that two women were charged with stealing $144,000 from a nursing home in Pennsylvania. It was that their alleged scam lasted for three years.