Implementing an employee recognition program: Tips for success
By
Eleanor Feldman Barbera, Ph.D.
May 29, 2014
I recently focused on the benefits of recognition and key points in choosing a recognition program. Now I’d like to address how to implement your chosen employee recognition program so that it becomes...
Self-disclosure: What your staff needs to know about revealing personal information to residents
By
Eleanor Feldman Barbera, Ph.D.
Jan 16, 2018
Disclosing your personal information can be a good way to establish a more intimate connection with residents but there also can be unintended and unwanted consequences to revealing such details.
Using technology to improve care, reduce costs
By
Eleanor Feldman Barbera, Ph.D.
Mar 27, 2018
At Maimonides Medical Center, 24 frail older adults were taught to use laptops so that they could manage their health information from home. The technology facilitated communication between patients and...
Improving your customer service for the holidays
By
Eleanor Feldman Barbera, Ph.D.
Nov 14, 2013
The upcoming holidays are an ideal time to provide extra services that showcase your high level of care and make the seasons more pleasant for families and residents.
Dr. El’s subversive guide to culture change
By
Eleanor Feldman Barbera, Ph.D.
Feb 02, 2016
Culture change can be portrayed as many things. One possibility often overlooked is its being a grassroots effort that shifts the dynamics between residents, staff and community, one unit at a time.
Young adults in long-term care: a new resource for caregivers
By
Eleanor Feldman Barbera, Ph.D.
Jun 27, 2013
Nearly one in seven nursing home residents is now under the age of 65, and the number could rise. That’s creating challenges for caregiving staffs that could blossom into big problems — if caregivers...
‘Just a picture of her butt’ — an analysis
By
Eleanor Feldman Barbera, Ph.D.
Feb 16, 2016
Wondering how an employee could possibly think posting a photo of a resident’s behind to social media would be a reasonable action to take, I contacted a psychologist and social media expert.
Enhancing organizational communication improves outcomes, reduces adverse incidents
By
Eleanor Feldman Barbera, Ph.D.
Jun 05, 2018
There will always be adverse events in any health system, but strengthening communication between team members and between different levels within the organization can improve outcomes and reduce the likelihood...
Enthusiasm and ingenious inventions at the NYC Aging2.0 Global Startup Pitch Event
By
Eleanor Feldman Barbera, Ph.D.
Mar 28, 2017
Moving beyond the development of medical products for seniors, Aging2.0 seeks to facilitate collaborations between senior care providers and entrepreneurs to create products and services that can be integrated...
In the wake of a nursing home double-homicide: How to meet mental health needs and prevent violence
By
Eleanor Feldman Barbera, Ph.D.
May 01, 2014
News of the recent double-homicide in a Houston nursing home arrived the morning I was to speak to a group gathered to address the needs of younger residents in long-term care. It didn’t escape anyone...