Paul Revere rides again

Where is Paul Revere when we need him? It seems like he should be racing through every hamlet and long-term care facility in America shrieking, “The vaccine is coming! The vaccine is coming!”

Frustration amplified

Last year around this same time I shared with you my thoughts on residents and  families who complain.  I stand by what I wrote last year, and in 2020 I’ve come to appreciate in a new way the...