An overtime fix that seemed to work for everyone – except the feds
By
John O'Connor
May 02, 2014
It’s a troubling staffing dynamic that regularly plays out at many long-term care facilities: Low-wage employees are practically begging for the opportunity to work extra hours. And the additional...
Lost without translation
By
May 09, 2017
In an age where 1 in 5,000 households speak a language other than English, language barriers between healthcare workers and the patients they care for can have care-related consequences, including higher...
The healthcare worker vaccine mandate’s true fallout
By
James M. Berklan
Mar 17, 2022
OK, folks, it’s time to set things straight about the government’s COVID-19 vaccine mandate. Has it sent your workers fleeing for the exits, as countless long-term care leaders and stakeholders warned?
Monitoring quality of care for contracted services
By
Betty Norman
Jul 26, 2017
Regulatory and accrediting agencies such as Centers for Medicare & Medicaid Services and The Joint Commission expect healthcare organizations to monitor the activities of their external contractors to...
QAPI in a box
By
Gary Tetz
May 11, 2017
It’s a lot of pressure, working in long-term care. People are becoming much more process-conscious and data-driven, more aware of competitors and more responsive to market research. Perhaps that’s...
Creating a digital senior space
By
Patrick Smith
Jun 15, 2016
Technology is an instrument of convenience a necessary tool in our daily lives.
Seven best practices for managing service creep
Jan 08, 2016
As senior living communities focus on becoming more resident choice focused, providers have come to recognize the challenge of service creep.
March 6 webcast: Getting quality staffing right in 2014
Feb 07, 2014
What does quality staffing look like in 2014? A free McKnight’s webcast March 6 will sort through facts and myths to help providers better understand what they should be doing to keep themselves...
Upon further review, some of CMS’s latest proposal isn’t so grand
By
James M. Berklan
Jul 16, 2021
As is so often true with complex government regulations, the devil is lurking in the details of the proposed 2022 Medicare Physician Fee Schedule rule.
The Walk
By
Julie Thorson
Aug 14, 2019
Just as many of you experience, we currently have a very challenging younger resident struggling with the impact of Alzheimer’s disease. She has early onset and it has aggressively attacked her. Any...