Nurses and other healthcare providers are privileged to intimately care for their patients and patients’ families daily during patients’ most vulnerable and life-altering times of profound...
Where did all the spoons go?
By
Jacqueline Vance, RNC, CDONA/LTC
Mar 06, 2018
As nurse leaders/managers, I believe we have to be smarter in what we decide to let go and shrug off, as we might wind up having to do those things ourselves too often.
QAPI in a box
By
Gary Tetz
May 11, 2017
It’s a lot of pressure, working in long-term care. People are becoming much more process-conscious and data-driven, more aware of competitors and more responsive to market research. Perhaps that’s...
When making a call has life and death consequences – for staff
Dec 16, 2015
As long-term care administrators, we have a responsibility to inform employees about available resources, and provide them with the tools needed to identify domestic violence among co-workers.
Lincoln at night is the cure
By
Gary Tetz
Oct 22, 2015
Anyone worried about the macro-challenges perpetually facing long-term care, and the country, should spend some quality time with Mr. Lincoln — preferably at night.
The beauty of bad publicity
By
Gary Tetz
Aug 28, 2014
When I saw the New York Times article illuminating the clever ways devious operators could inflate their Medicare star ratings, I had mixed emotions ranging from fury to rage.
A new approach to Alzheimer’s care
By
Charlotte Dell, L.M.S.W.
Mar 18, 2015
When I watched “50 First Dates,” I had an idea: If watching a video could help a character with memory loss, perhaps it could be applied to Alzheimer’s care. That was the beginning of...
Journey of Heroes deserves showing, not telling
By
Gary Tetz
Dec 15, 2016
Every year about this time, I tell you eagerly and often weepily about “The Trip.” The one where 12 veterans, many of them from World War II and living in long-term care, get to hop on a plane...
Overcoming impostor syndrome at LeadingAge
By
Julie Thorson
Nov 03, 2014
Being selected to participate in the 2015 LeadingAge Leadership Academy was quite a surprise to me this summer. I applied thinking there was little chance I would be accepted. Fortunately, I was, and I’m...
The power of biases
By
Martie Moore
Mar 26, 2018
Establishing processes to utilize root cause analysis for quality improvement is necessary, but it takes discipline. One of the first steps is to challenge your own beliefs about safety and quality failures.