It’s hard to intrigue me much when it comes to renovations or new buildings. But in the case of Masonic Homes of Kentucky, one element in particular caught my eye: Its history as a refuge for widows...
Handling your PR crisis
By
Elizabeth Newman
Jan 31, 2012
A few months ago, I called up a nursing facility that was embroiled in a legal snafu. I’m not sure I was able to utter an audible response to its marketing representative since I was busy hitting...
AAHSA goes Hollywood
By
James M. Berklan
May 26, 2010
Let’s face it: Many of us work with pleasant enough people and settings in the long-term care field. But outright fun? It’s often hard to find.
Betting on a deluxe hospitality mindset for skilled nursing
By
Marty Stempniak
Dec 04, 2018
Maybe the key to excelling in today’s skilled nursing landscape lies in looking toward the best practices of restaurants and hotels, rather than your competitors. That’s at least part of the mindset...
Tele-ing it like it is: We’ve got a lot to learn
By
James M. Berklan
Mar 15, 2018
On its face, this process seems so simple, especially given technology advances lately. Kids do it, even grandmas and grandpas are doing it. So why can’t the U.S. medical community do it better?
Remembering Philip Seymour Hoffman, long-term care firebrand
By
Tim Mullaney
Feb 11, 2014
When Philip Seymour Hoffman died on Feb. 2, the world lost one of its great actors — and one of the most persuasive voices to speak out about the pitfalls of the changing long-term care system in the...
Nursing home theme of the summer: medication
By
Tim Mullaney
Jun 18, 2013
The first day of summer is not quite upon us, but it seems the season’s blockbuster movie and hit song may already have been decided. And when it comes to long-term news, I’m ready to declare...
Study reminds providers about the tough prospect of putting up or stepping aside
By
James M. Berklan
Jan 20, 2016
My friend Rich admittedly didn’t know much about the group of school kids he was about to oversee. But as a business manager, he told me he had his own favorite method of ironing out disagreements...
Saying no to the hugging resident
By
Elizabeth Newman
Oct 14, 2016
While leaving my car this morning in our office parking lot, I noticed a gray-haired man shuffling towards me. I assumed he was heading towards his car, but he stopped in front of me and demanded, “Hey,...
‘Ghost Boy’: A terrifying story to inspire LTC caregivers
By
Tim Mullaney
Jan 20, 2015
Anyone who doubts the enormous power wielded by frontline caregivers should listen to the premiere episode of “Invisibilia,” a new radio show and podcast.