As the saying goes, “two heads are better than one.”
Elevating resident experiences through specific products
By
Greg Snoddy
Apr 19, 2017
Facilities across the country are facing similar challenges but each one chooses to address those challenges differently
Slighted workers may be killing you softly
By
John O'Connor
Jan 12, 2015
It’s a rare facility that doesn’t promise job prospects stability, a chance to grow and a supportive work environment. But what happens when an employee feels such promises are merely lip service?
Do you really want to be ‘average’?
By
Steven Littlehale
Jul 22, 2014
A provider client once said to me, “I don’t understand all this ‘statistical gobbledygook.’ Tell me why I should care and how I can actually use this.” It was a valid request.
Implementing an employee recognition program: Tips for success
By
Eleanor Feldman Barbera, Ph.D.
May 29, 2014
I recently focused on the benefits of recognition and key points in choosing a recognition program. Now I’d like to address how to implement your chosen employee recognition program so that it becomes...
Don’t drop the ball when the music ends: creating the right discharge plans
By
Steven Littlehale
Jul 02, 2014
Providing a safe handoff during discharge from a skilled nursing facility is the operator’s responsibility. Unfortunately, it’s not happening enough. SNFs without effective discharge planning...
What is the grade of your referral sources?
By
Martie Moore
Nov 29, 2016
How does the performance of your referral sources impact your outcomes? Turns out … a lot. If you want to gain a better understanding of a hospital’s performance, The Leapfrog Group is a resource...
Why ‘Staffing to the Stars’ isn’t enough: How to make the right staffing decisions
By
Steven Littlehale
Aug 09, 2012
Operators should try to hire RNs whenever they have a vacant position for a licensed nurse — the increased hourly wage will be more than offset by the increased revenue and decreased costs. Nonetheless,...
The power of ‘in the moment’ feedback
By
Neil Gulsvig
Jan 09, 2015
As we look to the third driver, the “in the moment” patient feedback, I want to start by looking at the patient experience and understanding that it is an interaction between an organization...
Celebrating 40 years of AMDA
By
Chris Laxton
Apr 07, 2017
Even since I joined the Society as Executive Director four years ago, I have seen the Society and the setting change a great deal.