For those who work with Medicare beneficiaries, Judith Stein is a well-known powerhouse. Since founding the Center for Medicare Advocacy in 1986, she’s led numerous major cases involving Medicare...
Getting the right fit
By
Kimberly Marselas
Mar 01, 2014
LTC laundry operations handle thousands of items each week; operations have to be right-sized to protect linens and machines — and the bottom line
Infection detection
By
Julie Williamson
Mar 01, 2014
Prompt treatment and novel therapies hasten wound healing, but steady (even if slow) is still the overall goal when it comes to keeping wounds free from infection
Shock ’em with action
By
Gary Tetz
Mar 01, 2014
On a scale of A to 17, with one being “Always” and red being “Parsnips,” how would you rate your experience with customer satisfaction surveys? I’m sure most of you use them,...
2013: A survey, review
By
Steven Littlehale
Mar 01, 2014
I always get a kick out of doing my year in review. Did I meet my personal and professional goals? Did our clients improve their outcomes? Were new relationships established and old ones strengthened?
Interoperability experts see bright future including LTC
By
John Andrews
Mar 01, 2014
In the 10 years since the Bush Administration launched its healthcare interoperability initiative by creating the Office of the National Coordinator for Health IT, a lot of progress has been made toward...
A long-term care hero
By
Lori Porter
Mar 03, 2014
Early in my career, I met a long-term care role model who changed my attitude. I’ve held up her service as the best example of how one person can influence an entire nursing home.
Preparing to receive national experts, free CEs
By
James M. Berklan
Feb 28, 2014
Providers are continuing to sign up in record numbers for the 8th Annual McKnight’s Online Expo. The profession’s first and only virtual full trade show, it takes place March 26-27 and offers...
Put analytics to work as the population ages
By
Drew Goddin
Feb 26, 2014
The pressure is on. As the population ages, nursing homes will have to play a more central role in helping realize the national mandate of reducing healthcare costs while improving its quality.
A survey and regulatory review of 2013
By
Steven Littlehale
Feb 24, 2014
It’s important to do a review that considers your region and state. Identify how complaints and care deficiencies were handled last year.