The Trump Administration is ushering in a whirlwind of changes to employment law and how it is enforced.
Don’t mess with my Uber rating!
By
Steven Littlehale
Jun 21, 2017
My most recent trip to Washington, D.C., was wrapping up like most others. I was heading to Reagan Airport by way of Uber, but what happened next was not typical — and drove me to write this piece.
Cybersecurity scams: Don’t get caught in the net
By
Shawn Nelson
Jun 16, 2017
Email has evolved into a mission-critical business function for many senior living organizations, and for this reason, it has also become the key mechanism used by cybercriminals to gain access to protected...
Leadership phrases to know
By
Julie Thorson
May 25, 2017
The older I get, the more I tend to rely on frequent phrases. It’s my dad in me … he has many phrases, some of which I’ve shared in this blog (“Lighten up, Francis.”) from...
Moving on, moving in — different perspectives of life
By
Gary Tetz
May 18, 2017
That’s a difference between my father’s generation and mine — the way we value, or in my case, don’t value, our independence.
QAPI in a box
By
Gary Tetz
May 11, 2017
It’s a lot of pressure, working in long-term care. People are becoming much more process-conscious and data-driven, more aware of competitors and more responsive to market research. Perhaps that’s...
Ignoring the old impulses
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 18, 2017
So, I have this song from Disney’s animated film “Frozen” stuck in my head. The part of the song that goes, “Let it go, let it go …” See, that’s how I feel about...
Customer service at its finest?
By
Jean Wendland Porter
Apr 14, 2017
I’ve had the privilege to speak with two different medical entities today and wanted to share the experience with my readers and colleagues.
Tips to help staff increase familiarity with LTC regulations
By
Nora Wellington
Mar 20, 2017
CMS’ views about the unfamiliarity of existing and proposed requirements by hard working professionals and family caregivers, and the fact that they are troubled by it, is a point well taken
Lower the risk and deter elopement
By
Betty Norman
Feb 10, 2017
The single most cited F-tag in a Centers for Medicare & Medicaid Services survey is F-323 in regards to resident safety and supervision.