A vision for interoperability in post-acute care settings
By
Raj Mahajan, M.D.
Feb 04, 2020
Patients’ medical records need to travel with them wherever they go, not only within the walls of the hospital, but also into skilled nursing facilities, nursing homes and rehab centers, which make up...
Lightbulbs as therapeutic tools
By
Michael Chotiner
Oct 08, 2014
Whether you’re 25 or 75, you may have experienced the effects of aging on your eyesight — and it tends to get worse as the years go by. Typical age-related eye pathologies — including...
The countdown is on for the ACA Employer Mandate
By
Carol Ballou
May 19, 2014
The Affordable Care Act (ACA) is law. And, for employers with 100 or more full time equivalent employees (FTE), the employer mandate is scheduled to take effect on January 1, 2015. With the deadline for...
Annual employee surveys are not enough
By
Michael Miller
Apr 13, 2016
Do you really care about your employees? The better question to ask is if your employees feel like you care about them?
Small improvements in process pay big dividends
By
Stephen Carroll
Nov 28, 2012
It’s often the case that delivering on a simple promise involves managing a lot of complexity. To that end, we continually revisit and re-evaluate our programs and processes, looking to improve the...
‘Never discharge’: concept or reality?
By
Martie Moore
May 22, 2015
Recently, I found myself engaged in a rich discussion about the current state of healthcare reform. We were debating the pros and cons of accountable care organizations. I introduced the concept of “never...
Partnering with your state association for success
By
Edward J. Tromczynski
May 13, 2013
It’s imperative to leverage all relationships, including customers, partners, colleagues, and vendors. One partnership opportunity which is often overlooked is with state healthcare associations....
Managing customer relationships for long-term care
By
Stephen Dean
Jun 01, 2023
The long-term care industry has been slow to adopt CRM platforms, which can greatly improve the patient experience and senior care.
Using technology-enabled care models to reduce readmissions
By
Alan Snell, M.D., MMM
Mar 06, 2013
As healthcare reform is implemented and hospitals are facing stiff readmission penalties, they will be looking for new models of care and strong post-discharge partners to help reduce avoidable readmissions....
The connection between social interaction and Alzheimer’s
Sep 25, 2015
Social interaction helps senior stay mentally stimulated.