Leveraging laundry operations requires providers to take stock of caregiving, cleanliness and capital
By
Kimberly Marselas
Mar 07, 2019
In the four Green Houses at Saint Elizabeth Community, the laundry rooms are just down a hall from the main living and dining areas, out of sight but not off-limits to residents and their families.
Staff texting can be a lifeline, but convenience comes with a cost, experts warn providers
By
Kimberly Marselas
Jan 03, 2019
Late last year, anyone using the right search terms could have stumbled onto an open database containing valuable text messages that should have remained private — including appointment and billing information...
Locking the box
By
Kimberly Marselas
Apr 06, 2015
The HIPAA landscape evolves for providers as cloud storage, mobile devices and large-scale cyber attacks present new challenges to security and privacy efforts
Nexion’s Fran Kirley: Thriving by using culture to recruit workers, oust agency
By
Kimberly Marselas
Jul 25, 2022
During the pandemic, Nexion Health saw its agency staff costs increase by 12 times its base, from $1 million annually in 2019 to about $12 million each in 2020 and 2021.
Getting the right fit
By
Kimberly Marselas
Mar 01, 2014
LTC laundry operations handle thousands of items each week; operations have to be right-sized to protect linens and machines — and the bottom line
The pressure’s on
By
Kimberly Marselas
Nov 05, 2016
New skin injury standards may lead to clinical clarity but they also present myriad questions about billing and liability issues for many long-term care providers
Bottom line on therapy
By
Kimberly Marselas
Feb 01, 2015
After a rash of large settlements and various other punishments related to how therapy is billed, providers can no longer take a hands-off approach, experts say
Some AIT candidates go without placements as turnover, vacancies persist in SNF leadership
By
Kimberly Marselas
Nov 03, 2023
Growing the next generation of nursing home leaders is proving increasingly difficult for some skilled nursing operators.
Room for improvement
By
Kimberly Marselas
Aug 06, 2016
Therapists and nursing homes are still looking for reimbursement — and clarity — 4 years after the landmark Jimmo settlement set the caregiving community abuzz.
Bill would require more emergency prep in nursing homes
By
Kimberly Marselas
Jan 03, 2018
A new bill seeks to bolster emergency preparedness at the nation’s nursing homes, even as the Trump administration backs away from some non-compliance penalties.