Volunteer calls out nursing homes for not delivering
By
James M. Berklan
Mar 23, 2015
After five years, Gary Gamponia says he has had enough frustration. His message to nursing home administrators and activities directors would likely be, “I’m mad as hell and I’m not going...
When blinding conditions open the eyes
By
James M. Berklan
Jan 27, 2016
It would be reasonable to think that a storm that caused dozens of deaths and the shutdown of federal government offices is a bad thing, a very bad thing. But you would be only half right.
The case for social media — and keeping control
By
James M. Berklan
Oct 10, 2018
Using the likes of Facebook, Twitter, et. al. is about creating and controlling your own message. It’s about time more providers discovered this.
Powell hits all the right notes
By
James M. Berklan
Oct 08, 2014
What do you call a 77-year-old who has worked with — indeed BEEN one of — the most powerful people in the world, traveled the globe extensively, served his country with honor for decades and then charms,...
Provider gives perfect response to Hurricane Harvey evacuation critics … and then gets taken to...
By
James M. Berklan
Sep 14, 2017
Late last week, I latched onto what I thought — and still think — is a great example of how a provider should respond to a bad public relations incident. We’re talking standing up to critics...
Painting by numbers: the way to go to make the right business decisions
By
James M. Berklan
Sep 24, 2014
The reasons to pursue more robust data-crunching activities keep growing. Especially for long-term care providers, who could have a leg up on other providers and payers.
No argument: This Butler did it (and more)
By
James M. Berklan
Sep 02, 2015
Professionals are often told it’s in their best interest to network. Friend of long-term care Kerrick Butler has brought new meaning to the concept.
Come and get it! Continuing education a click away
By
James M. Berklan
Dec 15, 2010
There are some exceptions to the old saying, “There’s no such thing as a free lunch.” McKnight’s’ continuing education offerings are a perfect example.
Teen astounds with solution for wandering monitoring today, Alzheimer’s next?
By
James M. Berklan
Nov 11, 2015
Kenneth Shinozuka modestly aspires to find a cure for Alzheimer’s disease, and he might be just the guy to do it. He’s already created a personal sensoring system that could revolutionize the...
Aid for aides: 40 hours’ pay for 30 hours’ work
By
James M. Berklan
Apr 05, 2018
To some it could be like studying less for an important exam. Taking food away from a person in need of nutrition. Donating one’s modest paycheck to the millionaire’s club.