You think Five Star is bad? That cherry-picked data can lead to misinterpretation? That it’s unfair to be publicly vilified online, and perhaps eternally defined, by every little mistake? You’re...
What can you do to achieve a Five-Star rating?
By
Deborah Nugent
Dec 04, 2015
For those of us Mirador, the key is having the right team and conveying a professional and positive attitude to anyone who walks through our doors.
Achieving staff teamwork success
By
Angel McGarrity-Davis, RN, CDONA, NHA
Sep 11, 2013
Some people spend years studying for their dream jobs and then find out that the money is not so good. They must spend a lot of their hours working alone inside a cubicle, or “work outside the office.”...
Surviving the night shift
By
Gary Tetz
Oct 06, 2016
In a new study highlighted by McKnight’s, more than 60% of night shift workers reported “poor sleep quality, insomnia and impaired sleep-related activities of daily living.” Reading those...
What to do with the wanderer
By
Gary Tetz
Mar 26, 2015
My very adorable, but now elderly puppy has developed a serious problem with wandering. The last time, he was almost hit by a truck. It’s rather troubling, to say the least. But long-term care providers...
Intervention: How eating and drinking can save your skin
By
Martie Moore
Jan 14, 2015
Graduating with a nursing degree in hand, I was ready to bring my new knowledge and skills to the bedside. Thirty years later, I am amazed at how much I still have to learn and apply to my practice. In...
New Year, new choice
By
Gary Tetz
Jan 08, 2015
People have wondered if I was awake to welcome the New Year. I think it’s another way to find out if I’m old, like one of those trick long-term care job interview questions that would be illegal...
Managing an unexpected emergency or natural disaster
By
Linda Arters
Nov 14, 2016
“Information is King” when an unexpected emergency or natural disaster strikes. Not just for those tasked with responding to and managing the crisis but for everyone impacted.
You ‘Like’ me!
By
Gary Tetz
Oct 01, 2012
It’s not necessarily a bad thing, or a good one either — kind of like Rice-A-Roni or the music of Yanni. But instant customer feedback, and the expectation of immediate response and action is where...
Don’t be like ‘The Walking Dead’
By
Jacqueline Vance, RNC, CDONA/LTC
Nov 01, 2016
Sometimes we get so bogged down in what we are doing that we forget why we were doing it in the first place. Unfortunately, my favorite TV show doesn’t seem to realize this. Don’t do the same.