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I can’t remember the date. I don’t remember what was happening at the time. What regulation changed, who tested positive, what family was upset, what team member was infuriated, or what system had...

Doesn’t anybody read emails anymore? Oh, you’re going to answer that of course you do. Of course you read emails. But do you really read your emails?  Like read the entire email? If you’re like...

I love a good value, don’t you? It’s hard to find one these days in this economy.  Recently a friend of mine purchased a used vehicle from a reputable local dealership. Within a week, the engine...

The second phase of the information blocking rule came into play Thursday (Oct. 6), and it affects EVERY healthcare provider, including those of us in post-acute care settings.  The main change between...

Transitional care — a set of actions put in place when a patient leaves a hospital or skilled nursing facility — is a vital part of the care journey and one that has increased in importance as...

It’s never been more important to listen to your frontline workers in emergencies.  Managers need to trust them when they offer advice or concerns, and supervisors need to know what their staff...

Historically, emergency preparedness programs in long-term care facilities have been less prioritized, with facilities understandably focusing on patient care and operations.  But with the pandemic...

When comparing life to amusement park rides, many people say that life is like a roller-coaster. Lots of ups and downs and bumps around the bends. But I think that life is a lot more like a Ferris wheel....

The “new normal” for those who operate skilled nursing facilities is not so new anymore.  Staffing and labor shortages that at one time would have been labeled as unthinkable are now the everyday...

As the Biden administration marches toward some type of minimum staffing requirement for nursing homes, it’s easy for providers to feel like helpless, angry victims. Even as a proponent of acuity-based...