What persists and cannot fade, despite the best erasure efforts of days on a cross-country train, weeks of total detachment from the Internet and phone signals, AND 65 miles of arduous backpacking in mountains...
Flashing the badge at conferences
By
Elizabeth Newman
Jun 29, 2015
One of the more mortifying moments of attending a recent conference was when I went up to a participant and asked to interview her. She nicely reminded me that I had interviewed her 10 minutes before.
Keeping workers healthy may harm your bottom line
By
John O'Connor
Jun 25, 2015
Long-term care operators are in the business of solving problems. They make problems disappear for residents, families and the government. And let’s not forget employees.
Now here’s how you celebrate ‘The Voice’ (the original one)
By
James M. Berklan
Jun 10, 2015
There’s a reason you go back to your favorite restaurant, television show or shoe store. They’re good, and you can count on them being good. That’s how I feel about the public relations...
Catching payroll bandits
By
Elizabeth Newman
Jun 01, 2015
The big news last week wasn’t that two women were charged with stealing $144,000 from a nursing home in Pennsylvania. It was that their alleged scam lasted for three years.
Playing fast and loose with Medicaid termination
By
Elizabeth Newman
May 04, 2015
There are many benefits to communicating to your cohorts in neighboring states, and not the least of it may be knowing when a provider is kicked out of Medicaid.
Our government is a terrible thing — to hate (and a thank-you)
By
John O'Connor
Apr 17, 2015
Providers are finding their personal and professional relationships with the government tested these days. But before we all grab our torches and pitchforks, let’s take a deep breath.
They told us everything we need to know about the future — except what to do
By
John O'Connor
Apr 03, 2015
What should long-term care operators be doing to prepare for the future? Take your pick of these three things.
What long-term care can learn from Van Halen
By
Elizabeth Newman
Mar 18, 2015
David Lee Roth, best known for being the theatrical frontman of the rock band Van Halen, is a decision-making genius whom long-term care providers can learn a lot from.
The hidden gem of the Online Expo
By
Elizabeth Newman
Mar 11, 2015
Maybe you look like a supermodel, or maybe you are morbidly obese. You might be a CEO who looks like a college student, or in a scooter. Either way, when you attend any conference and visit the Expo Hall,...