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The Centers for Medicare & Medicaid Services have made information technology and staff competency a priority for the past five years.

The statistics are troubling. Each year, according to the Centers for Medicare & Medicaid Services, in many states, about 25% of patients admitted to a skilled nursing facility from a hospital are readmitted...

Regulatory and accrediting agencies such as Centers for Medicare & Medicaid Services and The Joint Commission expect healthcare organizations to monitor the activities of their external contractors to...

The Aging Services industry is excited about getting positive recognition for its great workplaces! It’s time… the work that you do is challenging yet rewarding in enriching lives and making our society...

Driving my Grandma to one of her favorite restaurants to celebrate a significant birthday (she prefers that I don’t specify which) offered me an important lesson in communication.

The federal push to create electronic health records must include post-acute providers, such as skilled nursing facilities.

Workforce Management Technology is the process of managing labor activity efficiently and cost effectively. Here are some ways to take control of your organization for optimal performance.

With the shift to electronic health records well underway at assisted living and long-term care communities, patients, clinical staff and administration alike have much to look forward to with the digitization...

On March 11, I wrote about the COVID-19 storm rapidly approaching our nursing homes, and particularly the risk of nursing home staff transmitting the virus to residents. On March 15, I pointed out the...

America’s nursing homes are in crisis, and the government has been complicit. In the past 2 and a half years, COVID-19 has killed more than 158,000 nursing home residents. These facilities, filled with...