Culture change, the Eden Alternative, whatever you call it, things are moving in that direction. In my experience, the nursing home I worked in that was most attentive to the psychosocial needs of the...
The keys to reducing turnover in long-term care
By
Eleanor Feldman Barbera, Ph.D.
Feb 07, 2014
The turnover rate in long-term care is a very significant problem, so I dug into the research about it. Some of the findings were shocking. Others were simply very disappointing. Here’s what I found,...
Employee recognition programs: What works
By
Eleanor Feldman Barbera, Ph.D.
Jan 21, 2014
After Ms. Ryan’s psychotherapy session, I stopped at the nursing station and asked the nurse for the name of her aide. The nurse pointed to a uniformed woman right next to me, who turned and asked...
Using psychology to reduce roommate conflicts: A handy guide
By
Eleanor Feldman Barbera, Ph.D.
Dec 12, 2013
I’ve heard many complaints about roommates from residents over the years. While some roommate difficulties need to be addressed on a situation-by-situation basis, most conflicts revolve around a...
Instilling hope: Needed for contentment, helpful for long-term care operations
By
Eleanor Feldman Barbera, Ph.D.
Nov 29, 2013
“I hope Santa brings me a Sony DS,” my 7-year-old told me the other day. I can tell you right now that Santa is NOT bringing her a video game player, but I didn’t want to tell her that....
Improving your customer service for the holidays
By
Eleanor Feldman Barbera, Ph.D.
Nov 14, 2013
The upcoming holidays are an ideal time to provide extra services that showcase your high level of care and make the seasons more pleasant for families and residents.
Telemental health: Who, what, when, where, why you should use it
By
Eleanor Feldman Barbera, Ph.D.
Nov 01, 2013
Since I now Skype regularly with my 94-year old father-in-law and his wife, the concept of telemental health doesn’t seem as futuristic to me as it used to seem. I was shocked to discover, however,...
Would you want to live in the LTC home where you work?
By
Eleanor Feldman Barbera, Ph.D.
Oct 17, 2013
I used to live in a fabulous old fourth-floor walk-up apartment in Manhattan. When I moved out of Manhattan to a borough of New York City for an elevator building with a laundry room in the basement, I...
Care model for more than just medical condition needed in long-term care
By
Eleanor Feldman Barbera, Ph.D.
Sep 20, 2013
Of the most efficient countries for healthcare, the United States ranks second in healthcare costs per capita but 46th in efficiency (out of the 48 countries ranked!). The move from a biomedical to a biopsychosocial...
6 common problems a shrink on staff can solve (and your consultant can’t)
By
Eleanor Feldman Barbera, Ph.D.
Aug 22, 2013
As a psychologist consulting in long-term care facilities, I provided a lot more than I was paid for, because it was needed. But there was much more help that I didn’t offer, not only because I wasn’t...