The purpose and mission of Senior Outreach Services has evolved slightly over the years, but its main objective is to encourage senior care professionals to work together for the greater good of the community...
Ensuring competitive advantage through leadership assessment
By
Richard Metheny
Jul 12, 2012
The most critical competitive advantage of any long-term care organization is its leadership. Hiring, promoting and developing the right senior executive team have never been more important. But too often,...
Leadership through tears
By
Julie Thorson
Jul 18, 2018
“You take this job too personal.” As an inexperienced CEO at the time, I was offended by this comment from a resident. Over the years, however, I’ve started to embrace it.
7 habits of highly successful nurses
By
Jacqueline Vance, RNC, CDONA/LTC
Aug 09, 2016
There’s a thing or two new nurses can learn from us “veterans.” Those of us who make it to veteran status tend to share some common habits. Let me break them down for you.
Many Americans don’t understand long-term care
By
Roger Roemmich
May 14, 2014
Many Americans remain in denial and are therefore disinclined to pluck the truth from the myths about long-term care, much to the detriment of their own finances as they turn to homecare providers for...
Recruiting, retention and onboarding: Part Two
By
Frederick Morgeson, Ph.D.
Nov 08, 2013
Finding and keeping good employees is essential for delivering quality resident and patient care. Given the cost of replacing staff, it’s never too early in the employee lifecycle to think about...
5 rules of the rehab screen
By
Shelly Mesure, MS, OTR/L
Feb 25, 2014
What is the purpose of a rehabilitation screen? Very simply, we attempt to identify long-term residents’ needs and possible rehab potential. Somehow, we don’t really have an industry standard...
Return the reporter’s phone call, or pay the price
By
Linda Arters
Mar 11, 2013
News alert to all decision makers in the long term care industry: Prepare to communicate during a crisis BEFORE a crisis communicates for you.
5 approaches to make advance care planning useful
By
Samuel M. Brown, M.D.
Aug 04, 2016
Most of us want to have control over events when our health worsens or life seems short.
New law brings tougher eldercare background screening — for employees AND owners
By
Henry R. Chalmers
Jun 06, 2018
A new law in Georgia signed by Gov. Nathan Deal (R) on May 7 will provide additional safeguards against elder abuse at long-term care facilities.