An internal challenge that’s far worse than mission creep
By
John O'Connor
Aug 29, 2016
Navigating those so-called easy forms often turns out to be about as effortless as walking across the Amazon Jungle with just a machete.
Staying on the right side of compliance
By
Elizabeth Newman
Oct 09, 2015
In the 403-page Centers for Medicare & Medicaid Services proposed rule, there has been a lot of discussion around arbitration, quality and education. But buried within also are new regulations around compliance...
The salary waltz
By
Elizabeth Newman
Nov 27, 2012
Whether you are on Wall Street or in a long-term care facility, there’s one thing that everyone climbing the career ladder thinks about: salary.
A jolt to long-term care best practices, amid the Ivy
By
James M. Berklan
Apr 23, 2014
This is going to sound terribly wrong on the face of it. There’s no way around it. It appears that the nation’s largest association of nursing home operators has just bought itself a whole...
Shuffling down the aisle
By
Mary Gustafson
Jan 19, 2012
For anyone who’s in the trenches caring for someone with Alzheimer’s — either in your own home or a long-term care community — the announcement of government initiatives aimed at finding...
LTC needs to be like Mike
By
James M. Berklan
Mar 08, 2018
I was worried I wouldn’t appear too excited about the Christmas present. Because I wasn’t really.
Erickson, Sunrise suffer tragic fates
By
Liza Berger
Apr 05, 2010
Most people are familiar with the Greek myth of Icarus, who, enthralled with flying, ventured too close to the sun. It’s a homily that helps to explain the fate of many companies, including two in...
Good medicine at Good Samaritan
By
Elizabeth Newman
Jul 19, 2017
I often hear a reluctance among executives to acknowledge how tough the lives of some of their employees are. In Mark McElwee’s case, however, he’s not only acknowledging, he’s doing...
Seeking feedback in pursuit of gritty greatness
By
Elizabeth Newman
Feb 17, 2017
How often do you, as an administrator, CEO or manager, ask for feedback of colleagues? What I’m talking about is a casual conversation related to improving quality and strengthening company culture,...
Nurse Strom and the comment section conundrum
By
Dec 13, 2016
It’s very fitting, and not at all surprising to me, that a story on social media comments has stirred up some of most intense reader response I’ve seen on this site in a while.