If I had a dollar for every time someone asked me why I was seeking Joint Commission certification, I could max out my personal retirement contributions.
Can household models pay off?
By
Ritchie Dickey
Dec 03, 2012
An increasingly popular theme among providers who are struggling with occupancy and looking to replace their outdated facility is that the current market demands privacy and is willing to pay for it.
New SNF business models and alligators
By
John O'Connor
Apr 02, 2012
There’s an old adage that goes something like this: It’s hard to remember that your objective was to drain the ditch when you are up to your waist in alligators.
7 ways to improve resident satisfaction
By
Chris Magleby
Dec 30, 2013
As a leader in customer satisfaction research, care providers often ask us for one or two best practices that will improve their customer satisfaction ratings. These inquiries led us to conduct an in-depth...
Under the microscope: The ever-increasing scrutiny of antipsychotics in LTC
By
Jennifer L. Hardesty
Jun 28, 2012
Facilities need to prepare for the increased scrutiny that surveyors will have on dementia residents taking antipsychotics. While antipsychotics may be required for some residents, a full-fledged review...
Elevate your CEO position
By
Charles de Vilmorin
Sep 14, 2018
In senior care, activity directors are often underpaid, overworked, lacking respect from colleagues and asked to document their work each day using cumbersome paper-based strategies. A national Linked...
Satisfaction guaranteed?
By
Margaret A. Wylde, Ph.D.
Jan 25, 2013
How much time is spent providing assistance to the average assisted living resident? Are their lives at a point where “assisted living resident” is the best way to describe them?
A social cure for some long-term care ills
By
James M. Berklan
Dec 12, 2012
Finally. Firm scientific research that drinking in groups is better than drinking alone. Wait, it’s not what you think. We’re talking seniors. We’re talking social. We’re talking...
Exploring the Top 5 life safety code citations
By
Josh Malbogat
Apr 17, 2017
Quality equipment, good design and regular maintenance and inspections are key to maintaining optimal generator performance.
Innovation lab: Evaluating a pilot project in long-term care
By
Lola Rain
Jul 09, 2014
It is important to note that innovation and technology are not interdependent. Innovation can happen without technology; however, technology is a tool that can help improve processes and outcomes.