The pandemic is forcing come providers to alter the way they do business. Some ways are better than others we’re finding out.
Cha-ching
By
Liza Berger
Apr 09, 2008
Long-term care residents soon may be in the money, and they can thank President Bush for it. In case you haven’t heard (or read the McKnight’s online story on April 8), those who receive Social Security,...
Are your drivers connected, or waiting to get even?
By
John O'Connor
Dec 23, 2013
An old college friend spent one summer delivering pizzas. For reasons that will soon be obvious, I won’t reveal his name.
For long-term care operators, 2020 has been one step forward …
By
John O'Connor
Nov 30, 2020
The imminent arrival of several anti-COVID vaccines may be the best news we get this year. But that hardly means new challenges are off the grid.
Readers: How would you ‘star’ the new rating system?
By
James M. Berklan
Jan 12, 2009
Driving home last week, I heard a prominent movie reviewer say on the radio that he loves January. Why? “Because all of the movies that come out are just terrible,” he explained with a mischievous...
Appreciation, with no regrets
By
Julie Thorson
Nov 10, 2021
Like so many of you, we have held off on in-person gatherings at our campus for months. As I write this blog, I am overwhelmingly excited about gathering in person for our volunteer appreciation luncheon...
Making email matter
By
Jean Wendland Porter
May 01, 2019
ALL emails are good because communication is good, but some could be clearer and communicate more thoroughly and competently what you want to say.
Fear of intimacy
By
Jacqueline Vance, RNC, CDONA/LTC
Feb 07, 2017
Intimacy … I’m not writing about where one partner is hounding the other about fear of opening up and getting close. What do they say — “It’s me, not you”? What I am writing...
Adding life to end-of-life care
By
Elizabeth Newman
Jan 22, 2016
As I suspect of most journalists, I’m an eavesdropper. Recently I heard a pizza shop employee say to another employee, “No one was being honest with her,” and the other employee said,...
7 New Year’s resolutions every long-term care operator should consider
By
John O'Connor
Dec 22, 2014
Come next week, you’ll be getting lots of advice on how to make good resolutions for 2015. In the spirit of beating the herd, here’s my shameless list.