If there’s one thing I learned long ago as a journalist, it’s that the ratings game is a double-edged sword. It doesn’t matter if it’s a high school football team or a movie you’re...
Dealing with a downturn
Jul 02, 2008
What’s the biggest mistake marketers can make during an economic downturn? According to 60% of the responses to a new American Marketing Association survey, the answer is halting or reducing spending...
Offensive language
Jun 23, 2008
As the economy continues to struggle, curse words are being heard more often in many workplaces, including eldercare settings. But beware, cussing on the job can be an occupational hazard. A survey from...
Regulators go overtime fielding comments and questions on nursing home star-rating system
Jun 25, 2008
While the focus of regulators’ “Open Door Forum” conference call Tuesday might have first appeared to be about getting ready for the December rollout of a new nursing home ranking system,...
Nursing homes lukewarm to government’s new five-star rating system
Jun 19, 2008
Nursing home operators wasted little time Wednesday issuing rebuttals to the federal government’s announcement that it would create and publish individual facility rankings on its Web site by the...
Government to create five-star rating system for nursing homes; mandating full sprinklering
Jun 18, 2008
Federal regulators plan to adopt a five-star rating system to assess quality care in nursing homes. Respective facility rankings will be posted on the government’s Nursing Home Compare Web site,...
Government to publish more nursing home information on ‘Compare’ Web site
Jun 18, 2008
More harsh news could be coming nursing homes’ way: The federal government is expected to announce this afternoon that it will be posting more in-depth information about nursing homes on its Nursing...
New addition to McKnight’s Web site: Guest Columns
Jun 11, 2008
McKnights.com now features a section called “Guest Columns.” Jeff Petty, president and CEO of Wesley Enhanced Living, and McKnight’s columnist Anne Marie Barnett kick off the new addition...
Taking comfort
Jun 10, 2008
Only 17% of U.S. office chair users feel their office chair is very comfortable, according to a recent Harris Interactive online survey. Allsteel counters that its Acuity chair offers much-needed relief....