While the story of former Gov. McDonnell and his wife’s alleged excess may make us shake our heads, it did remind me of the slippery slope many in business or politics can fall down when it comes...
Marquis Health Services, Caretel Inns are Gold winners in Innovation/Safety
By
Elizabeth Newman
Oct 04, 2018
Marquis Health Services in New Jersey built a web portal and Business Intelligence system that interfaces with each part of its organization. The team’s efforts landed it the Gold Award as Innovator...
Stop undervaluing your cleaning staff
By
Elizabeth Newman
Feb 28, 2019
There are some aspects about yourself that you recognize in mid-life. For me, it’s that I’m terrible at cleaning.
Profile: Tom Coble
By
Elizabeth Newman
Sep 04, 2015
At the end of February 1993, Tom Coble was working on offshore natural gas delivery in the Gulf of Mexico. By March 1, he was sitting behind a desk at a nursing home.
A sensible approach to clearing the Medicare appeals backlog
By
Elizabeth Newman
Jan 20, 2017
While hospitals and long-term care providers often disagree, providers are united on the thorny topic of backlogs for Medicare appeals.
Adding life to end-of-life care
By
Elizabeth Newman
Jan 22, 2016
As I suspect of most journalists, I’m an eavesdropper. Recently I heard a pizza shop employee say to another employee, “No one was being honest with her,” and the other employee said,...
The broken record of bad public relations
By
Elizabeth Newman
Apr 07, 2017
If there’s an area that I would argue is as bad as it was when I wrote about it in 2012, it would be how-long term care operators handle a public relations crisis.
The love story of Boris, Pumba and nursing home residents
By
Elizabeth Newman
Feb 12, 2015
It’s hard to follow the love story around Rusty the dog, which we ran last Valentine’s Day for our faithful readers. But I thought it was worth trying with the story of Boris and Pumba.
Looking forward to 2017
By
Elizabeth Newman
Nov 11, 2016
In a historic week for the country, there’s been a lot of discussion about media, most of it negative. That’s why it made me feel good to talk to two administrators who saw a McKnight’s...
5 pieces of Facebook guidance for the uncool
By
Elizabeth Newman
Apr 08, 2015
As some of you know, none of the cool kids are using Facebook anymore. However, given its growth among those above age 65 (your residents) and its continued use among 30-somethings and up (your employees),...