At the end of February 1993, Tom Coble was working on offshore natural gas delivery in the Gulf of Mexico. By March 1, he was sitting behind a desk at a nursing home.
‘Forest fires’: What’s your plan?
By
Elizabeth Newman
Sep 04, 2015
Long-term care tends to ignore home- or community-based service technology and data mining, but the era of bundled payments, partnerships and accountable care mean it’s time to pay attention. Of...
Business etiquette for beginners
By
Elizabeth Newman
Aug 28, 2015
Lately it’s been irking me that not only thank-you notes but business etiquette seems to be falling by the wayside. We’re not talking about using the wrong spoon at dinner, but a genuine failure...
Blended lessons
By
Elizabeth Newman
Aug 12, 2015
In an attempt to cook, a good lesson emerges in knowing one’s limits.
Yelping at online reviews
By
Elizabeth Newman
Aug 07, 2015
If there’s one service long-term care providers almost universally dislike, it’s online websites geared towards consumers and healthcare.
GAO addresses troubling fraud
By
Elizabeth Newman
Jul 27, 2015
It’s always tempting to think reports issued from the Government Accountability Office are written by bureaucrats sharpening pencils and tapping into computer databases.
Assisted living’s portrayal in “Trainwreck”
By
Elizabeth Newman
Jul 20, 2015
It’s not revolutionary to see long-term care come up in a feature film, from “Away from Her” to “The Savages.” But it’s brave to incorporate it into a comedy, especially...
Flashing the badge at conferences
By
Elizabeth Newman
Jun 29, 2015
One of the more mortifying moments of attending a recent conference was when I went up to a participant and asked to interview her. She nicely reminded me that I had interviewed her 10 minutes before.
Experts call for larger pharmacist role in medication management
By
Elizabeth Newman
Jun 24, 2015
Pharmacists should be able to tap into a resident’s full electronic health record as a way to improve care, industry experts said Tuesday during the Long Term and Post Acute Care Health IT Summit...
The volunteer conundrum
By
Elizabeth Newman
Jun 15, 2015
While it’s hard to have firm data on visitors to nursing home residents, it’s estimated that at least half never have a visitor. This can be for a variety of reasons: A relocation away from...