Operators might be forgiven for feeling a bit more tense and morose than usual in these trying days. But believe it or not, there are also pockets of joy to savor.
Creating good first impressions
By
Ross Skadsberg
Oct 01, 2014
Who doesn’t like fresh clean linens and towels? And who isn’t put off by stains, odors or other indications that they are not? That’s how we all react at home, and it’s a critical...
Almost done
By
Gary Tetz
Feb 04, 2021
“Almost done,” the doctor assured me, as she aimed her laser at my right eye. Then over the next 20 minutes, she said it several more times. By then I knew it was all a cruel deception, meant to distract...
Something’s got to give…
By
Neville M. Bilimoria
Dec 01, 2021
I read recently that the Centers for Medicare & Medicaid Services is back at it again. Instead of reasonably mandating surveyors be vaccinated, just as CMS has required nursing homes to be vaccinated,...
Long-term care’s angels and devils
By
John O'Connor
Aug 12, 2019
Many things make long-term care unique. For one, you’d be hard pressed to find a sector where angels and devils intermingle so regularly.
Good news for providers? Yes, there is some
By
James M. Berklan
Apr 21, 2022
If anyone wants any further proof we’re living in twisted times, consider the current lot of a nursing home operator.
How to make your leave policies better
By
Elizabeth Newman
Mar 03, 2017
While most businesses offer at least two weeks of vacation at a minimum, the topic of a recent article in Crain’s caught my eye: Companies offering unlimited vacation.
Where is LTC headed? From hospital to home
By
Patrick Pilch
Jul 30, 2018
Today, we’re trying to curb healthcare costs and improve care outcomes — which will ultimately improve consumers’ quality of life.
And you thought long-term care operators lived in silos?
By
John O'Connor
Apr 20, 2012
Our Founding Fathers were wise to separate our government’s executive, legislative and judicial branches. As we’ve seen all too often, concentrated power leads to disastrous results.
Resident who tried to murder assisted living supervisor escapes prosecution
By
James M. Berklan
Feb 27, 2013
The 87-year-old man who said he tried to kill an assistant living supervisor because he felt “bullied” will not be prosecuted for shooting the long-term care employee once in the stomach.