Nursing home operator to pay $650,000 after cell phone with patient records stolen
By
Phil Brahm
Jul 06, 2016
A stolen iPhone containing the medical records of more than 400 nursing home patients will cost the former owner of several nursing homes $650,000 under a federal settlement.
Super-utilizers: LTC has them too
By
Eleanor Feldman Barbera, Ph.D.
Jul 05, 2016
Reducing the costs of long-term care “super-utilizers” first requires recognizing them as such. Then proceed carefully, and with an investigative eye, to increase the likelihood of successfully...
The LTC payment plan
By
John O'Connor
Jul 04, 2016
There seems to be a common theme emerging at this year’s batch of trade shows. Tips for future success are the rising stars.
Prolonging other lives
By
Amy Novotney
Jul 04, 2016
How, where and when furniture is used is directly related to the ability to extend its durability and life, especially in high-traffic areas like dining rooms or lobbies
Patient identifier systems need to move beyond the name game
By
Elizabeth Newman
Jul 01, 2016
When I became engaged to my wonderful husband, I spent a fair amount of time debating what to do with my last name. There were philosophical discussions around feminism, identity and what it means to be...
The key business principle always applies, even with death
By
James M. Berklan
Jun 30, 2016
No matter how you slice whatever you do for a living, you are employed to provide one thing: good customer service. Knowing what your “customer” wants and needs, and then getting it to him...
Four digital marketing strategies every nursing home must use
By
Josh Kanter
Jun 29, 2016
Your nursing home doesn’t even show up in a Google search.
Nursing home denies it allowed resident’s $2 million to be stolen
By
James M. Berklan
Jun 29, 2016
Staff members of a Northeast Miami-Dade nursing home say they had no hand in the alleged disappearance of $2 million from a former resident.
Providers urged to use claims data to help drive LTC business plans
By
Elizabeth Newman
Jun 29, 2016
Skilled nursing providers should examine healthcare claims data to find regional or state trends that may change their business plan, an expert said Tuesday.
Caledonian House offers memory care
Jun 28, 2016
The Illinois Saint Andrew Society, Illinois’ oldest charity, has announced the upcoming opening of The Caledonian House.