Betting on a deluxe hospitality mindset for skilled nursing
By
Marty Stempniak
Dec 04, 2018
Maybe the key to excelling in today’s skilled nursing landscape lies in looking toward the best practices of restaurants and hotels, rather than your competitors. That’s at least part of the mindset...
For happy residents, don’t go the extra mile
By
Tim Mullaney
May 13, 2014
I have a welcome message to share with long-term care professionals: You should relax. Don’t worry about going above and beyond for your residents and their families, because chances are, they’re...
You’re hired!
By
Mary Gustafson
Mar 08, 2012
Lots of research would have you believe that recruiting compassionate, qualified nursing home workers in small, rural towns is a difficult task — or at least harder than in large cities. Not necessarily...
LTC’s ‘story of the year’ awaiting next chapter
By
James M. Berklan
Mar 22, 2018
Providers and other stakeholders must feel like school children sitting in the principal’s outer office, anxiously — if not eagerly — awaiting their fate.
This lifesaving coincidence definitely makes you swallow deeply
By
James M. Berklan
Jun 01, 2016
It wasn’t enough that Patty Ris was saved from choking in the dining room at her continuing care retirement community. She and her rescuer made worldwide headlines.
Keep the politics out? No chance
By
James M. Berklan
Oct 23, 2020
Don’t ever say politics doesn’t belong in stories that pertain to your job or business. To not consider their impact would be derelict.
Leadership becomes McChrystal clear
By
James M. Berklan
Oct 07, 2015
Although I haven’t played it much lately, I like the game of golf as a good analogy for task management, or simply getting through life’s day-to-day challenges. It doesn’t matter if you’ve...
More long-term care operators feel pulled away from their day jobs
By
John O'Connor
Oct 10, 2014
There is no denying that change is in the air. And I’m not just referring to yesterday’s agreement that makes Kindred one of the nation’s largest providers of post-acute and home care...
PDPM and the tug of irrational exuberance
By
John O'Connor
Nov 24, 2019
By most accounts, providers seem generally happy with the new Medicare system for classifying residents and payments.
For East Coast nursing homes, things are heating up
By
Elizabeth Newman
Jul 03, 2012
For all the complaining about Chicago winters (which you are only allowed to do if you are a native), what generally gets missed is how lovely the summers here are compared to my home state of Virginia.