People often ask me what long-term care is like in Canada.* Trying to keep the peace, I usually answer, “Different.” I choose this passive path because a) I’m Canadian, so it’s...
4 ways to find out why your aides are leaving
By
Eleanor Feldman Barbera, Ph.D.
Sep 27, 2016
Once, when I worked for a managed care company, I rode down a packed elevator with the CEO, who commented drily on the crowd, saying, “It must be 5:01.” What I thought, but did not say, was...
Best practices for volunteer services
By
Betty Norman
Apr 13, 2016
Annual evaluation of volunteers is important from a risk control perspective.
Hardwiring compassion and empathy
By
Anthony Cirillo
Sep 17, 2012
Despite all the technology, fancy buildings, dining and activity experiences, healthcare boils down to one thing: human relationships. Most skilled healthcare workers go into the profession with the best...
Taking a different approach to change
By
Randy Bloom, Ph.D.
Jun 08, 2015
When we assume we know what our residents and staff want, we will undoubtedly be incorrect.
Minimizing caregiver risk
By
Carol J. Farran and Judith J. McCann
Sep 04, 2012
Memory care can be taxing on a caregiver. When a staff member is consistently charged with caring for more advanced Alzheimer’s residents, the care can be even more stressful.
Making others’ innovation your own is still innovation
By
Susan Fowler
Apr 27, 2016
There’s no law that innovation has to spring from a completely unique, 100% original idea.
Cut into some apple pie instead of your MDS staffing budget
By
Steven Littlehale
Nov 05, 2018
It was about an hour after the release of the Center for Medicare & Medicaid Services’ proposed rule for FY19, which contained the big Patient-Driven Payment Model reveal, that a wave of bold and somewhat...
Industry at a ‘Digital Inflection Point’
By
Deborah K. Green, MBA, RHIA
Aug 02, 2017
When the Long Term & Post Acute Care (LTPAC) Health IT Summit began in 2005, it became the single event that I, as a CIO of a large long-term care organization, chose to attend every year.
You’ll later regret these 5 design decisions
By
Michael Hass
Aug 05, 2016
For your benefit, here are five skilled nursing design decisions I’ve seen people regret once they actually move residents in.