Some of the reasons employees leave are beyond our control. But many are not. Here’s how to start figuring out how to stop the flow and reduce turnover.
Stop calling residents ‘cute’
By
Jean Wendland Porter
Oct 26, 2015
Working in long-term care for over 35 years, I’ve heard various residents referred to as “cute” nearly every day. “Cute” competes with “spry” and “adorable.”
Understanding mild dementia
By
Renee Kinder
Oct 23, 2015
Providing care to individuals with dementia can be a daunting, yet rewarding experience for caregivers in long term care communities.
Lincoln at night is the cure
By
Gary Tetz
Oct 22, 2015
Anyone worried about the macro-challenges perpetually facing long-term care, and the country, should spend some quality time with Mr. Lincoln — preferably at night.
A vampire walks into an ER …
By
Jacqueline Vance, RNC, CDONA/LTC
Oct 20, 2015
Since Halloween is just around the corner, I thought this story is apropos. Especially since most nurses don’t question the situations that walk into our workspace. At all.
Going to battle for customer experiences
By
Anthony Cirillo
Oct 14, 2015
At AHCA, Gen. Stan McChrystal said having teams is not enough.
Uniform data collection key for SNF cost containment
By
Betsy Rust
Oct 09, 2015
When the Centers for Medicare & Medicaid Services announced in July that it was implementing a system of bundled payments for knee and hip operations in 75 geographic areas of the country, it prompted...
LTC crisis facing LTC
By
Gary Tetz
Oct 08, 2015
I feel a little dirty even talking about this. But there’s disconcerting news from the world of hand washing, and no amount of anti-microbial goo will sanitize some very frightening statistics about...
Examining bed-rail use in long-term care
By
William A. Hyman and Gloria Black
Oct 07, 2015
Deaths and injuries from entrapments in bed rails continue to be a problem, especially for the frail, the cognitively impaired, or incapacitated elderly.
Delivering good customer service in long-term care
By
Melissa Estevez
Oct 05, 2015
Although you may associate rehabilitation with therapy and nursing, customer service is critical for a successful patient experience. Our customer service supervisor visits patients each day to proactively...