Why don’t they accept your job offers? It’s often a close call
By
John O'Connor
Jun 30, 2019
When unemployment rates are at a 50-year low and the economy is roaring, it’s a game changer. And not in a good way.
It’s not just charity that should begin at home
By
John O'Connor
Feb 27, 2017
Long-term care operators tend to be a nervous lot. Rightfully so.
Changing corporate culture
By
Elizabeth Newman
Nov 03, 2016
As the holidays approach, it was touching at LeadingAge to hear a story about a CEO who goes out of his way to make employees and associates feel appreciated.
Design Decisions: Focus on resident privacy
By
John Andrews
Sep 05, 2016
Sunny Hill Nursing Home responds to calls for more privacy with solo focus: renovation that affects the entire building
Celebrating a facility’s history
By
Elizabeth Newman
Dec 04, 2015
As we look toward the end of 2015, it’s worthwhile to remember the history of nursing homes that have withstood more than a century of immeasurable changes.
Nuns against the neighbors, and NIMBY takes the lead
By
John O'Connor
Sep 21, 2015
I first heard about the sisters of Fraternite Notre Dame last winter, when two boilers broke down at a church they were running on Chicago’s West Side. The public ultimately came to their rescue...
Don’t want to be replaced by a robot? Then you’d better read this
By
John O'Connor
Feb 09, 2015
We’re hearing more about technology’s growing role in the long-term care field. And to be sure, there are many positive things to be said about the shift. The bad news is that your job as a...
Game theory in long-term care
By
Elizabeth Newman
Oct 10, 2013
As many of you know, this is long-term care conference season, which means having a quality smartphone is essentially a must. Since my old phone could best be described as “temperamental,”...
Increasing resident and staff satisfaction in SNFs
By
McKnight's Staff
Myles Cochran
Jun 18, 2013
Resident engagement starts with clear communication and frequent contact with caregivers. When residents place a call on a nurse call system, it relays information to caregivers about the needs of the...
You ‘Like’ me!
By
Gary Tetz
Oct 01, 2012
It’s not necessarily a bad thing, or a good one either — kind of like Rice-A-Roni or the music of Yanni. But instant customer feedback, and the expectation of immediate response and action is where...