I love summer and especially the July 4th holiday. In the small town where I live, we have an event called “Jonesborough Days.” It’s a two-day celebration with a parade, food vendors, music, fireworks...
If I were to rob your community blind, you’ll never guess what I’d take
By
Kevin Williams
Mar 15, 2013
Offering multiple types of care, and other benefits are only the beginning of offerings that senior living owner/operators will offer their customer base in the future. Geriatric counseling and moving...
Fasten your seatbelts: It MIGHT be a bumpy ride
By
Steven Littlehale
Oct 13, 2023
It’s been a flurry of activity leading up to the implementation of the “new MDS.” For months our industry has been doing what we do best — rising to the occasion. Countless MDS training sessions,...
‘Love hurts’ and sometimes so do averages
By
Steven Littlehale
Jul 23, 2018
Averages can help or hinder your evaluation of performance. Adding a few additional pieces of data can really support your efforts to properly see opportunity and manage risk.
10 things a boss shouldn’t say
By
Jacqueline Vance, RNC, CDONA/LTC
May 05, 2015
I recently read an article that discussed the Top 10 sentences a manager or boss should never let past their lips. You should think, “Run for the hills!” if they say any of these things. And...
Volunteer calls out nursing homes for not delivering
By
James M. Berklan
Mar 23, 2015
After five years, Gary Gamponia says he has had enough frustration. His message to nursing home administrators and activities directors would likely be, “I’m mad as hell and I’m not going...
Interoperability is more important than ever
Sep 30, 2016
While hospital administrators or doctors may say that a note is a note, an assessment is an assessment, or a chart is a chart, they aren’t acknowledging the uniqueness of the post-acute care environment—for...
What you don’t see can hurt you
Dec 28, 2016
For many managers of long-term care facilities, paying close attention to procurement and the ordering of supplies is not an area that typically receives a lot of their focus.
How to take a whole-person approach to patient care
By
Marlene Sheehy
May 16, 2022
During the COVID-19 pandemic, patient care mattered more than ever. Unfortunately, patients’ perceptions of care have slipped downward since 2020. According to recent research by Press Ganey, patients...
The necessary evolution of analytics
By
Billie Jo Nutter
May 28, 2019
Only a handful of organizations and industries have that amount of data and data sets to make something useful out of it with prescriptive analytics.