When I saw the New York Times article illuminating the clever ways devious operators could inflate their Medicare star ratings, I had mixed emotions ranging from fury to rage.
Climb every mountain
By
Gary Tetz
Aug 01, 2014
I’m obsessed by mountains, particularly the ones I’m staring at right now in Wyoming’s Grand Teton National Park. Marvelous, epic monoliths of rock and ice, they dominate and intimidate....
Onward and upward — what’s motivating your job change?
By
Gary Tetz
Jul 21, 2014
After stealthily observing long-term care professionals in the wild for the past 15 years or so, I’ve come to see you as a perplexing and elusive study in contrasts. Perhaps you haven’t noticed...
Cynicism is contagious
By
Gary Tetz
Jul 01, 2014
Research shows cynical people die younger and are three times more likely to get dementia? Yeah, right. I’d like to see who paid for that study. And I just read on the Internet that evil corporations...
Forgiveness — do it
By
Gary Tetz
Jun 01, 2014
That new CNA ran over your foot with the med cart. Someone else is getting the promotion you expected. A resident’s family member said horrible things about you. A coworker stole your shift — and...
Stop thinking — and eat a mango
By
Gary Tetz
May 22, 2014
Everyone struggles with who they are and their purpose in life. Whatever you do — whether you’re a long-term care administrator, director of nursing, med aide or maintenance associate — you’re...
Amazing Grace Superstar: The great question of sacred or show-tune music
By
Gary Tetz
May 08, 2014
Nothing is clear these days — in long-term care or life. Everything’s brutally ambiguous. We’re living an endless good-news, bad-news life loop, where all the things we think are good for...
Sentenced to a nursing home
By
Gary Tetz
Apr 29, 2014
Here’s an innovative new way, and maybe the only one you haven’t already tried, to make sure more people visit your lonely nursing home residents. Sentence them to do it.
Long-term (care) anxiety at bargain prices
By
Gary Tetz
Apr 10, 2014
The median annual cost of a nursing home room is now more than $87,000, according to a recent survey. To an uninformed member of the public, I’m sure that seems like a lot. But what the average person...
A miracle of reflection
By
Gary Tetz
Apr 01, 2014
Sometimes in business — and particularly in the long-term care business — it can be useful to see things from a fresh, unexpected perspective.