Food. It’s important. I once foolishly tried to go several weeks without any. I almost died and was finally forced to start eating again. Evidence suggests I overcorrected, so it’s definitely...
The Sasha Experience
By
Gary Tetz
Feb 27, 2014
It’s been a rough day for good customer service, and since you live and work in a profession dependent upon it, I’m sharing these still raw and painful experiences because I believe they’ll...
Would you rather have snakes?
By
Gary Tetz
May 31, 2018
You might think you have problems in your long-term care facility. But ask yourself just one question: Would I rather have snakes?
Eclipse envy
By
Gary Tetz
Aug 24, 2017
Like it had just pulled an emergency triple-shift, while simultaneously serving as DON, CNA, cook, laundry assistant and defense attorney. That’s how the sun looked as I drove to work Tuesday morning...
The Hiker’s Guide to the Long-term Care Galaxy
By
Gary Tetz
Jul 27, 2017
Much of what I know about success (or failure) in life, love and long-term care has been reinforced by lessons learned over years of hiking. As a result, I now take it as a point of professional pride...
Small talk and FEMA camps
By
Gary Tetz
Feb 25, 2016
It’s getting harder and harder to talk to strangers on planes, now that advancing technology has rudely stripped a primary conversation starter away from all of us who are shy travelers.
Selling positivity
By
Gary Tetz
Apr 05, 2018
“It’s! a! great! day! at Generic Storage Place! (not its real name)” he exuberated. “How can I help you!?!” I thought it was probably a one-time sales charade, but he turned...
Gravity wins — again
By
Gary Tetz
Jan 11, 2018
If there’s one thing I’ve learned, it’s that everything happens for a reason. In my case, life’s challenges are apparently meted out by the gods for the sole purpose of entertaining...
Stars upon thars
By
Gary Tetz
Apr 23, 2015
It’s notoriously difficult, not to mention foolish, to try to predict the future of long-term care in America. In all of our nation’s recorded history, only one man can lay claim to true prescience...
Half of what I say is meaningless
By
Gary Tetz
Feb 13, 2015
That headline will only make sense if you were either alive or conscious during the 1960s, or care about good music. It’s a lyric from a Beatles song, written by John Lennon for his mother, Julia....