It’s hard to find pure “feel-good” stories nowadays. Really hard. Maybe that’s why the latest brainstorm from Rick Matros is so, well, charming. Matros, of course, is the hip 50-something who likes...
The hope: New skilled nursing payment model still a work in progress
By
James M. Berklan
Jul 11, 2018
College kids are often known for being creative. On this count, my friends and I could proudly be pronounced guilty.
Providers shake off gloomy forecasts with pride, optimism
By
James M. Berklan
May 11, 2016
First, the crowd of top-flight nursing home operators took the punch to the gut in silence. Then, they shed the stoicism and got even.
The secrets to motivating your staff lie here
By
James M. Berklan
Nov 04, 2015
Americans love rewards. Perhaps nowhere else is the carrot-and-stick strategy put to more frequent or hopeful use than the United States. But 6,000 lucky long-term care providers learned how and why there...
This is for long-term care providers with dedicated employees
By
James M. Berklan
Jun 27, 2013
If you’re a long-term care provider, there’s no way you can spend your days doing nothing. It’s simply impossible. You know it and we know it. So now here’s one more thing for you...
Food for thought for inspirational service on emotional day
By
James M. Berklan
Sep 12, 2012
There’s no doubt about it: You have to hand it to the folks at Buckner Westminster Place. They can teach us all how to show gratitude, and be good neighbors.
The joke’s on her
By
James M. Berklan
Apr 04, 2012
Just about a month ago, I opened a little contest, looking for the best punchline to a joke involving nursing home personnel. We have a winner.
It’s no time for providers to stick their heads in the sand
By
James M. Berklan
Jul 11, 2012
Some things I believe and some things I know. And I believe I know there is nothing more important for long-term care providers to do than getting better prepared for an intensified push to decrease rehospitalization...
Is it the docs’ turn to get stoned?
By
James M. Berklan
Apr 25, 2018
The Centers for Medicare & Medicaid Services brought out its equivalent of a brass band and confetti machine Tuesday to tout a new provider payment strategy. One could almost hear strains of “Happy...
We hate to say we told you so, but …
By
James M. Berklan
Feb 18, 2016
Take it to heart when we say that long-term care is going to be reimbursed differently in the not-too-distant future. Put off plans for it at your own peril.