No matter how old you are, you have to agree 25 years of success at anything is impressive. If you’re not absolutely sure, the special issue now in your hands should convince you.
Who cleans up after the ‘fix’ is in?
By
James M. Berklan
Apr 20, 2015
It will be interesting to see what happens when the guitars are put away and the strains of “Kumbaya” die down after last week’s ballyhooed passage of a new Medicare doctor payment rule.
The curious case of the disappearing CNA
By
Oct 27, 2015
In high school, I had a job working in the foodservice industry, which I strongly believe should be a mandatory part of the teenage experience. It might have helped a recently fired nurses’ aide,...
5 pieces of Facebook guidance for the uncool
By
Elizabeth Newman
Apr 08, 2015
As some of you know, none of the cool kids are using Facebook anymore. However, given its growth among those above age 65 (your residents) and its continued use among 30-somethings and up (your employees),...
Cutting with a plan — it applies to you too
By
Renee Kinder
Aug 16, 2018
With all the buzz, excitement, and, need I say, even moments of panic around the final rule and clarifications for the Patient Driven Payment Model (PDPM), we as an industry need to remain purposeful in...
Clone this woman. Steal this idea.
By
Eleanor Feldman Barbera, Ph.D.
Mar 29, 2016
“Trudy’s here!” exclaimed the resident I’d been speaking with, excusing herself for a moment to exchange a few dollars for a bottle of lotion. “She buys me the things I can’t...
The solution to your staffing problems? Listen, learn, change
By
James M. Berklan
Jun 02, 2022
With more than 40 years in healthcare as a provider, and more significantly as a strategic market analyst, Irving Stackpole knows a thing or 300 about your business and the struggles you face.
How to do it… Positioning techniques
Jul 04, 2016
In the wake of recent updates to the National Pressure Ulcer Advisory Panel’s wound staging guidelines, providers are re-focusing on prevention. Wound care toolboxes include methods and technology...
Want the media to work with you? Then work with them … the right way
By
Pam Selker Rak
Apr 12, 2021
As a marketing and public relations expert and educator in the healthcare industry for more decades than I care to admit, I’ve been struck by the “she said, he said” between the New York Times’...
Proving your worth: finding capital in tight times
By
Julie Williamson
Feb 01, 2010
It’s been a tough several months and, understandably, some providers have not been thriving. But credit is still available—even to those who have stumbled