A few years ago, when managing a big project for a long term care company, I was struck by their high turnover among nurses and nursing assistants. When I brought up my concerns to the chief HR officer,...
It’s time to observe Dependence Day
By
Gary Tetz
Jul 03, 2013
Sure, let’s celebrate the Fourth of July. Gorge ourselves on commemorative carcinogens and empty carbs. Blow stuff up day and night. Do whatever we always do, for as long and as loud as we like....
Strategies to succeed in a challenging environment
By
Bruce Van Horn
May 24, 2013
The industry can survive and thrive by transforming itself, by embracing wellness for employees and residents and by mounting an effective PR campaign to highlight the importance of long-term care industry....
Inside the mind of an LTC shrink
By
Eleanor Feldman Barbera, Ph.D.
Mar 08, 2013
I sat in morning report as the nursing supervisor announced the arrival of a new resident. An 80-year old woman was taken to the hospital after a fall at home, where she received a below-knee amputation...
Join me for the ‘Relaxed Lane’ challenge!
By
Eleanor Feldman Barbera, Ph.D.
Feb 28, 2017
Denise B. Scott, president of Drive Consulting, posted an intriguing story on LinkedIn the other day about a Scottish supermarket that partners with Alzheimer Scotland to help those with memory loss. The...
Who are you wearing: A director responds
By
Jean Wendland Porter
Sep 16, 2016
Patients and families, whether new to long-term care or veterans, get a first impression by our manner, our speech, and our clothes. Make the first impression the best one.
Understanding AEDs in the workplace
By
Betty Norman
Aug 17, 2016
Waiting for the arrival of emergency medical system personnel can result in a lower survival rate.
A right of passage or a risk of passing?
Apr 05, 2016
When I die, I want to go like my grandmother, peacefully in her sleep … not like the three passengers screaming in the back seat of her Buick! (OK, old joke). But what isn’t a joke is elders...
Delivering good customer service in long-term care
By
Melissa Estevez
Oct 05, 2015
Although you may associate rehabilitation with therapy and nursing, customer service is critical for a successful patient experience. Our customer service supervisor visits patients each day to proactively...
Staffing: solved
By
Gary Tetz
Aug 27, 2015
When I was a wee boy living in the Canadian wilderness, we needed to dig a well, so my dad hired a creepy-looking guy called a “water witch” to wander the property holding a forked stick out...