Feed your marketers, they’re probably starving. Sorry, this won’t be as easy as dialing Domino’s … I don’t mean LTC marketing executives are starving for food, but that they...
Frontline, Emeritus and the question of empathy
By
Tim Mullaney
Aug 20, 2013
It’s easier to have empathy for people if you know specific things about them. Long-term care providers know this, and it is behind many valuable programs to learn more about residents’ lives....
Three reasons your SNF should sign up for CMS’s BPCI Advanced Program
By
Gene Huang
Nov 01, 2017
BPCI Advanced, or the next iteration of CMS’s Bundled Payment for Care Improvement initiative, is coming. Despite the recent shake-ups at HHS, skilled nursing facilities (SNFs) that enroll in the...
Stop claiming ‘resident rights’ in discrimination cases
By
Elizabeth Newman
Oct 09, 2017
Administrators wiser than me have offered advice on what to do when there’s a racist resident.
The key to keeping employees around? Kindness
By
Jun 27, 2017
We talk a lot about employee retention in this industry — and I mean a LOT. With the current employment climate of the sector, it would be unwise not to. Here’s a key to it.
Everyday pest threats to food safety
By
Chelle Hartzer
Jul 20, 2018
Pests aren’t picky when it comes to what’s on the menu. They’re happy to eat and drink all the crumbs, spills and scraps that your dining area has to offer.
The value of RN-to-BSN programs
By
Elizabeth Newman
Sep 26, 2017
The idea of a BSN programs should be a big draw to long-term care RNs.
An emotional disconnect: Social threats in the workplace
By
Nancy Anderson, RN, MA
May 22, 2017
At its core, the act of hiring a person to perform a job is considered an economic transaction.
Creating a dialysis-friendly facility
By
Eleanor Feldman Barbera, Ph.D.
May 10, 2016
There is much that can be done to improve the quality of life for dialysis patients at your facility and showcase your facility as dialysis-friendly at the same time. Unfortunately, many providers are...
The politics of why long-term care leaders are smiling
By
James M. Berklan
Nov 30, 2016
Sometimes when things go wrong, they’re right. Oh, so right. That’s the position long-term care professionals now find themselves in — or at least hope they do.