George Cloutier has been giving nursing homes and other small business clients this troubling message for three decades: You don’t know what you are doing.
Put this on repeat: Heroes shine in stormy weather
By
Kimberly Marselas
Sep 08, 2021
Hurricane Ida’s remnants inundated parts of New Jersey with up to 10 inches of rain in violent downpours last Wednesday, but an outpouring of support from the state’s largest private nursing home operator...
Like Trump, arbitration clauses up off the deck
By
James M. Berklan
Nov 10, 2016
Politics makes strange bedfellows. Another great illustration of this could be the many nursing home operators waking up to their previously unrealized love affair with President-elect Trump. That’s...
A provider out to solve the turnover problem ‘once and for all’
By
James M. Berklan
Jul 18, 2018
There’s a new player on the long-term care scene and it makes no small plans. It’s goal, in part, is to “enlighten” the rest of the profession with an employee-focused brand of...
Volunteer calls out nursing homes for not delivering
By
James M. Berklan
Mar 23, 2015
After five years, Gary Gamponia says he has had enough frustration. His message to nursing home administrators and activities directors would likely be, “I’m mad as hell and I’m not going...
Mountain climbing, a metaphor for caregiving
By
Liza Berger
Aug 20, 2010
Recently, two leaders at Brookdale Senior Living scaled Mount Washington, the highest peak in the Northeast. The purpose was to raise awareness of caregivers’ tireless work.
2024 eagerly awaits you, long-term care faithful
By
James M. Berklan
Dec 21, 2023
As a new year looms, we’re reminded of a pattern that becomes pretty familiar in long-term care if you’ve already seen enough calendar pages disappear.
Why providers aren’t elated about new pay-for-quality goals
By
James M. Berklan
Jan 28, 2015
You can forgive long-term care providers if they weren’t outwardly jumping for joy at Monday’s announcement that Medicare is going to start paying for quality, and not quantity, of services.
Nursing home lobbying merger was a long time in coming
By
James M. Berklan
May 30, 2013
Almost immediately after the 2006 schism that threatened to fully tear them fully apart, some stakeholders wanted to see the Alliance for Quality Nursing Home Care remain united with the American Health...
Medicare to reimburse certain genetic tests
By
Elizabeth Newman
Apr 22, 2016
News about how there will be Medicare reimbursement for hereditary cancer-related disorders, under a new CPT code for multi-gene panels, gives more options to some long-term care residents.