There’s debate in the Leis/Newman households over the intelligence of the family basset hound, Daisy Mae. My mother believes Daisy Mae is purely food-driven, rather than intellectually gifted. I...
Rooting out the cause of a cat problem
By
Elizabeth Newman
Mar 24, 2017
Hearing the phrase “root cause analysis” always strikes a bit of fear into my heart because it always seems to be a complex process. In long-term care, this is often framed as not only knowing...
When to take away the gun?
By
Elizabeth Newman
Feb 26, 2016
While we spend a lot of time talking about depression and loneliness in long-term care, we spend less time talking about suicidal seniors. Here’s why we need to.
There is only one long-term care road
By
James M. Berklan
Oct 22, 2021
Study results released Thursday illustrate just how important “walking the walk” — and not just talking the talk — is in the workplace.
‘Tis the season for not checking email
By
Emily Mongan
Nov 22, 2016
As I set my own out of office reply last week for a quick trip to visit some college friends, I was reminded of a story I heard on NPR of a Texas newspaper editor who infuses his out-of-office replies...
Ready or not, it’s time for some resolve
By
James M. Berklan
Nov 05, 2021
The end of year is always a popular time to ponder one’s next moves, both personal and professional. This year that sentiment takes on more meaning than ever.
Strength in unity is pharmacies’ motto, and hope
By
James M. Berklan
Jan 15, 2015
Growing up, we had a saying when we wanted to cross a busy street but couldn’t catch a break from drivers. “C’mon,” one of us would gamely yell, while pulling the others onto the...
Mental healthcare often shifts from one dangerous institution to another
By
John O'Connor
Oct 25, 2013
President John F. Kennedy signed the Community Mental Health Act 50 years ago today. Half a century later, the landmark measure’s legacy is both troubled and troubling.
As a boss, are you providing good guidance, or ‘good’ stories?
By
John O'Connor
Nov 22, 2013
Say what you will about bad bosses: They always seem to create great stories. But not usually as intended.
How to become an exceptional leader
By
Elizabeth Newman
Nov 06, 2014
If there’s one critical tool to becoming an exceptional leader, it’s not drive, smarts or even likeability. It’s the ability to listen.