A few years ago, my consulting company had the opportunity to work with a facility to implement a bariatric unit within a skilled nursing facility. This would seem an easy task, but the facility ended...
Is compassion invited?
By
Julie Thorson
Jun 21, 2023
How would accountability and compassion get along if they sat next to each other at a party? Who would be louder? Who would draw more attention? Would one interrupt the other, or would they let each...
Honoring our fallen
By
Sara Bender
May 04, 2022
“What we once enjoyed and deeply loved we can never lose, for all that we love deeply becomes part of us.” — Helen Keller. These past two years of the pandemic have presented clinical challenges...
Why I chose to leave the nursing home profession: A fed-up executive’s story
By
Julie Boggess, MPA, LNHA
Apr 06, 2018
At one time, I was a nursing home administrator who was “on fire” about the topic of culture change in long-term care. I believed that working to de-institutionalize the institution was the...
Why I chose to join the nursing home profession: A new administrator’s story
By
Christin Delahay, LNHA, CDP
Apr 30, 2018
When my grandmother died, I didn’t know anything about the medical field, nursing homes or taking care of people. What I did know, though, was that I could do better than the care she received.
Beyond pillow mints: The hard work of extraordinary customer service
By
Gale Morgan
Mar 17, 2016
From fast food emporiums to small plumbing companies to my favorite online stationary store, any customer-facing business today should be hyper-aware of providing good customer service in order to succeed.
Beyond black and white
By
Julie Thorson
Aug 11, 2014
The movement in long-term care is full of color and adventure and is no longer about black and white tasks to check off. Our journey to creating a world of color, no matter how small each idea may be,...
My life as a rehab director
By
Cathy Spearman
Jul 15, 2016
This is story of a young physical therapy assistant with big dreams, good morals, strong ethics and not much of a clue as to where the world of skilled rehab was headed. Some things can only be taught...
What to do when #MeToo reaches your facility
By
Teri Sumbry
Apr 01, 2019
April is Sexual Assault Awareness Month, so this is a good time to raise awareness and educate the public about the prevention of sexual violence in our industry.
Back to school special
By
Michael McCann, MS
Aug 20, 2014
Whether its shopping discounts on school supplies, joining athletic teams, buying college dorm furniture, to helping children make the tough decisions such as picking between the Batman and Avengers backpack,...