How do you get the benefits of constructive feedback without the angst? By asking for it with an open-mind and learning how to accept it with grace and poise.
What to do when your resident’s death wish seems ‘rational’
By
Marty Stempniak
May 25, 2018
Suicide — a shadowy issue that most would prefer to ignore — is seemingly a hot topic in the news these days.
Communicating with families while respecting resident privacy
By
Betty Norman
Oct 18, 2017
If staff members are not aware of the proper guidelines on what information can and cannot be shared, there could easily be a breach of that resident’s privacy.
Comp time: A new day for overtime pay?
By
Russell W. Gray
Jun 30, 2017
The Trump Administration is ushering in a whirlwind of changes to employment law and how it is enforced.
Providers suffering Medicare appeals backlog — at their own hand?
By
James M. Berklan
Apr 29, 2015
If providers were charged a fee for challenging Recovery Audit Contractor findings, there wouldn’t be the current overwhelming backlog of Medicare appeals, says the administration — and, surprise,...
Long-term care and CMS workers occupy common ground
By
Tim Mullaney
Dec 03, 2013
Long-term care workers and Centers for Medicare & Medicaid Services employees might have a lot in common — and that’s not entirely good news.
Gingrich claims about card check are a bit off the mark
By
Brett Bakshis
Apr 23, 2009
Former Speaker of the House Newt Gingrich is an accomplished man, a dedicated public servant and, I’d be willing to bet, a heckuvalot smarter than I am. Still, I must respectfully disagree with part...
How one SNF landed AHCA’s top distinction
By
Tom Boyes
Oct 08, 2014
This year, our Altercare of Louisville Center for Rehabilitation and Nursing became the first center in Ohio to earn the American Healthcare Association and National Center for Assisted Living’s...
Credibility: The fundamental foundation of leadership
Mar 30, 2015
Think of credibility as having benefits similar to that of a house’s foundation during a huge storm. If the foundation is sound, then it will hold up against raging waters.
It’s no time for providers to stick their heads in the sand
By
James M. Berklan
Jul 11, 2012
Some things I believe and some things I know. And I believe I know there is nothing more important for long-term care providers to do than getting better prepared for an intensified push to decrease rehospitalization...