I’ve always been a big believer that the words we choose to use really do matter. They help us understand; they convey emotion and information, and connect us to one another. What will the words of 2020...
Shock ’em with action
By
Gary Tetz
Mar 01, 2014
On a scale of A to 17, with one being “Always” and red being “Parsnips,” how would you rate your experience with customer satisfaction surveys? I’m sure most of you use them,...
Voice technology benefits also come with many risks
By
Amy Novotney
Jan 05, 2020
As technology use continues to evolve in long-term care, providers must always keep resident needs in mind while also staying focused on data privacy and security. It’s also an increasingly crucial part...
Scaling Survey Hurdles
Jul 02, 2012
In today’s increasingly outcomes-driven healthcare environment, more skilled nursing operators are stressing quality. Unfortunately, operators have learned that this heightened concern doesn’t...
‘Resident for a Day’ program delivers insights, recommendations for LTC leaders
By
Nov 13, 2017
A program that placed administrators-in-training into the shoes of nursing home residents helped promote person-centered care, new research finds.
Ask the nursing expert
By
Anne Marie Barnett
Mar 01, 2008
As a DON, I oversee more than just the nursing department. I am responsible for most areas of the interdisciplinary team. Any ideas on how to manage this team efficiently?
Online mindfulness program boosts memory, attention in older adults
By
Kristen Fischer
May 02, 2024
Mindfulness helped older adults improve executive function, attention, verbal memory, and others skills, according to a recent study.
A few words about this guy called Larry Minnix
By
James M. Berklan
Nov 02, 2015
With the pending retirement of Larry Minnix as president and CEO of LeadingAge, I don’t know whether to praise him or be fearful. I’ve always told him that he’s such a good writer, he...
How to do it … Design
Dec 01, 2013
Facilities must always provide exceptional care and service – whether they’re in frigid Fargo or balmy Miami. They also need to mesh with the surrounding community. While being sensitive to...
A new idea for hospice
Oct 01, 2010
The dual coverage arrangement for hospice care requires a contract between the Medicare-certified hospice and the nursing home. Such care answers to two separate regulatory systems—for hospice and for...