The rise of abuse via social media simply raises a point that should have been emphasized for decades: You should do all you can to discourage workers from capturing residents in unflattering ways
In long-term care, success can be bad for business
By
John O'Connor
Oct 20, 2014
To get an idea of why different fiscal rules seem to apply to the long-term care sector, look no further than Netflix.
Where Eagles dare
By
James M. Berklan
Oct 23, 2013
A traditional portrayal of a Boy Scout has him helping a little old lady cross the street. But what if the senior citizen turned around and helped the young man advance to Scouting’s highest rank?...
Paging Dr. Google
By
Aug 30, 2016
Experts recently squared off on the use of medical websites, and whether they can help keep patients engaged in their care or run the risk of misinforming them about serious medical conditions (and annoy...
Help your employees ‘craft’ their jobs — no glue required
By
Emily Mongan
Nov 29, 2016
Memories of elementary school, where we’d glue together an assortment of foam, glitter and fake flowers until it looked somewhat like a picture frame or keychain, compelled me to do a bit of research...
Overcoming the barriers to technology in long-term care
By
Elizabeth Newman
Mar 27, 2014
It’s no secret that long-term care has been behind the curve when it comes to technology adoption. We keep telling people to invest, and providers respond that there is no money. But it’s a...
Let’s hope this flu remedy goes viral
By
James M. Berklan
Jan 10, 2013
Some people might dream of owning a professional football or baseball team. Right now, I’m wishing I owned a nursing home. Then I could immediately fire all the people who deserved it.
Expanding telemedicine definitions
By
Elizabeth Newman
Nov 13, 2014
The quickest, and most dangerous, way to dismiss the concept of telemedicine in long-term care is to envision it as a physician or nurse sitting in front of a computer with an elderly resident on the other...
Using the powers of Facebook for good, not evil
By
Aug 15, 2017
As more people join social media and start voicing their opinions online, more long-term care consumers — like it or not — are likely to turn to social media ratings since government review sites...
Let the government teach you a lesson about millennials
By
Oct 04, 2016
The stars in the workforce-strategy universe must have aligned on Thursday, because a new government report about millennials dropped around the same time that we kicked off a webcast on hiring and retaining...