Why it’s impossible to maintain prior levels of care quality, and what to do about it
By
Eleanor Feldman Barbera, Ph.D.
Apr 24, 2018
Residents and their family members are likely to expect that when they enter long-term care, staff members will provide compassionate medical treatment. Instead, what they frequently find are stressed...
What should long-term care make of these scathing reviews?
By
John O'Connor
Apr 23, 2018
Two stories that resonated the most over the past year have been personal blogs from long-term care operators who have left the profession. That’s a very interesting fact.
Elders find purpose through service and community commitment
By
Jennifer Cabe and Joan Devine
Apr 20, 2018
Unfortunately, residents of care communities are rarely tapped to provide much-needed service. Perhaps we are too busy seeing the things that residents CANNOT do, and fail to see all that they CAN do!
Fulfilling needs to support purposeful living
By
Charles de Vilmorin
Apr 18, 2018
To move from providing only the most basic of needs (shelter, safety and physiological support), providers need to understand how optimizing their engagement strategy can move their residents up on Maslow’s...
‘Omni-mom’ Barbara Bush gives providers a gift
By
James M. Berklan
Apr 18, 2018
The tributes to former First Lady Barbara Bush will wash over the media landscape for at least a few news cycles, as well they should. But then, unfortunately, the world will go back to its twisted ways...
Don’t let them down
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 17, 2018
The next time you feel like pulling out your hair if “just one more person puts on that call light,” remember that, as nurses, we’re No. 1 in the hearts and minds of the public out there.
Therapy is key in controlling pain and curtailing opioid use
By
Matthew Mesibov
Kristy Wikum
Apr 11, 2018
Fortunately, there is an alternative to opioid use, but it is not considered as often as it should be. Physical therapists see a lot people with injuries or illnesses who are experiencing pain, so we speak...
The importance of leadership in creating good deaths in LTC
By
Eleanor Feldman Barbera, Ph.D.
Apr 10, 2018
In one of the more disturbing encounters I’ve had in long-term care — in a 5-Star deficiency-free nursing home — I offered my condolences to an aide on the loss of a resident she’d cared...
Why I chose to leave the nursing home profession: A fed-up executive’s story
By
Julie Boggess, MPA, LNHA
Apr 06, 2018
At one time, I was a nursing home administrator who was “on fire” about the topic of culture change in long-term care. I believed that working to de-institutionalize the institution was the...
Does your facility’s customer service pass or fail? 5 ways to enhance your brand and reputation
By
Nancy Friedman
Apr 06, 2018
If your staff fails at customer service and are not helpful or knowledgeable or are unpleasant, your brand and reputation could be badly damaged. Never has this been more true than in our current Facebook,...