For many managers of long-term care facilities, paying close attention to procurement and the ordering of supplies is not an area that typically receives a lot of their focus.
How to take a whole-person approach to patient care
By
Marlene Sheehy
May 16, 2022
During the COVID-19 pandemic, patient care mattered more than ever. Unfortunately, patients’ perceptions of care have slipped downward since 2020. According to recent research by Press Ganey, patients...
The necessary evolution of analytics
By
Billie Jo Nutter
May 28, 2019
Only a handful of organizations and industries have that amount of data and data sets to make something useful out of it with prescriptive analytics.
Do the new QMs have you seeing stars?
By
Steven Littlehale
Mar 18, 2016
Actions providers take now will make or break their Five-Star Quality Rating experience in July. That’s because the Centers for Medicare & Medicaid Services has changed quality measures in a way...
Let’s remove the long-term care ‘fraud tattoo’
By
Tara Roberts
Nov 25, 2013
Even though this legislation ostensibly is supposed to help providers, the “Medicare Established Provider Act” may encourage facilities to react or continue to act ultra-conservatively in the...
Business etiquette for beginners
By
Elizabeth Newman
Aug 28, 2015
Lately it’s been irking me that not only thank-you notes but business etiquette seems to be falling by the wayside. We’re not talking about using the wrong spoon at dinner, but a genuine failure...
Unicorns, leprechauns, CBO Scoring and other mythical things
By
Jacqueline Vance, RNC, CDONA/LTC
Dec 23, 2012
I recently attended the National Transition of Care Coalition Summit in Washington. It was an eye-opener.
A nursing home ‘critic’ sets the record straight
By
Michael Wasserman
Feb 09, 2022
Michael Wasserman is regularly described as a nursing home critic. There’s some nuance missing there.
Moving nursing homes forward: The future is now
By
Michael Wasserman
Oct 26, 2020
On March 11, I wrote about the COVID-19 storm rapidly approaching our nursing homes, and particularly the risk of nursing home staff transmitting the virus to residents. On March 15, I pointed out the...
Ballot question on nurse-patient ratios shone a spotlight on vacancies
By
David Wilkins
Jan 09, 2019
Time-to-fill challenges in senior living and post-acute are often characterized by multiple underlying conditions, including a lack of data or knowledge of benchmarks, challenges around skillsets and organizational...