In healthcare, things are about as transparent as an iron door, and we ought to be hopping mad about it.
If I were to rob your community blind, you’ll never guess what I’d take
By
Kevin Williams
Mar 15, 2013
Offering multiple types of care, and other benefits are only the beginning of offerings that senior living owner/operators will offer their customer base in the future. Geriatric counseling and moving...
The Equalizer: A holiday story from the ‘Before’ time
By
Eleanor Feldman Barbera, Ph.D.
Dec 29, 2020
She told me about her life via handwritten notes and the occasional use of a talking computer that verbalized what she painstakingly typed out. “I’ve been a cripple ever since I got polio as a...
And the Long-Term Care Newsmaker of the Year is …
By
James M. Berklan
Dec 21, 2017
There’s never been a newsier time in the world of senior care. Numerous huge issues and personalities have shaped the last 12 months. But there’s one clear choice for who should be “The...
Why I chose to join the nursing home profession: A new administrator’s story
By
Christin Delahay, LNHA, CDP
Apr 30, 2018
When my grandmother died, I didn’t know anything about the medical field, nursing homes or taking care of people. What I did know, though, was that I could do better than the care she received.
‘Love hurts’ and sometimes so do averages
By
Steven Littlehale
Jul 23, 2018
Averages can help or hinder your evaluation of performance. Adding a few additional pieces of data can really support your efforts to properly see opportunity and manage risk.
10 things a boss shouldn’t say
By
Jacqueline Vance, RNC, CDONA/LTC
May 05, 2015
I recently read an article that discussed the Top 10 sentences a manager or boss should never let past their lips. You should think, “Run for the hills!” if they say any of these things. And...
Volunteer calls out nursing homes for not delivering
By
James M. Berklan
Mar 23, 2015
After five years, Gary Gamponia says he has had enough frustration. His message to nursing home administrators and activities directors would likely be, “I’m mad as hell and I’m not going...
Interoperability is more important than ever
Sep 30, 2016
While hospital administrators or doctors may say that a note is a note, an assessment is an assessment, or a chart is a chart, they aren’t acknowledging the uniqueness of the post-acute care environment—for...
What you don’t see can hurt you
Dec 28, 2016
For many managers of long-term care facilities, paying close attention to procurement and the ordering of supplies is not an area that typically receives a lot of their focus.