3 surprising reasons to strengthen your resident council
Oct 11, 2016
Forget about worries of them eating up staff time or triggering something bad on surveys, resident councils can be awesome for your facility and here’s why.
Do you pass the free-time test at work?
By
James M. Berklan
Sep 07, 2017
Now that summer is essentially over, can you say your employer is one of the better ones when it comes to vacation and warm-weather perks? More important, how do your choices rate? Many signs aren’t...
Shining some light on the new Five Star system
By
Steven Littlehale
Sep 05, 2012
The Five Star overall score is comprised of three domains: Survey, Staffing and Quality Measures. This month, look a little deeper into the overall Five Star Scores.
Evaluating legal risks in photos of nursing home residents on social media
By
H. Carol Saul and Madison M. Pool
Aug 29, 2016
Taking, posting, and sharing unauthorized images of residents via social media (e.g., Facebook, LinkedIn, Snapchat, Instagram, etc.) can constitute abuse in violation of the Federal Conditions of Participation...
Burnout equals HAIs and higher costs
By
Jacqueline Vance, RNC, CDONA/LTC
Aug 06, 2013
A team of researchers at the University of Pennsylvania used a survey tool called the Maslach Burnout Inventory to analyse nurse burn out, or what they defined as a “burnout nurse”. Now, if...
You’ve invested in the software and more. Now it’s time to rack up the hardware
By
Kimberly Marselas
May 24, 2022
If you’ve recently gone the extra mile to incorporate technology, inspired by COVID or just a desire to be a more efficient and effective caregiving organization, I have not one but two ways to reward...
Knowing when it’s time to go
By
Elizabeth Newman
Aug 07, 2012
Retirement is not for everyone. Exhibit A is my father, who enjoyed retirement from being a school superintendent for about five minutes before he became a part-time consultant. Exhibit B is a long-term...
Understanding revisions to 5-Star
By
Thomas Martin
May 13, 2019
The best way for SNFs that have lost stars to bounce back is to identify and work on the measures where they are weakest and take more ownership of their data stories.
How to become a champion of technology
By
Lola Rain
Aug 13, 2014
Organizations that focus on innovation shared insight on how to evaluate, implement and measure the success of technology. And to help you in your efforts, they highlighted areas to be cautious.
Understanding consumer choice
By
Betsy Rust
Betsy Rust
Feb 13, 2015
If you operate a senior living facility, here is something to put at the very top of your to-do list: Survey your residents to understand the choices they have made in the Medicare open enrollment period,...