One can meet a lot of interesting people at the American Health Care Association/National Center for Assisted Living convention. It’s rare that you find yourself, however, doing a triple take when...
How to handle residents that bully staff
By
Elizabeth Newman
Aug 11, 2016
I’ve written before about “mean girls” and their desire to exert control in continuing care retirement communities. But until reading an excellent new book, it didn’t occur to me...
A tip of the cowboy hat to a fictional assisted living portrayal
By
Elizabeth Newman
Jul 31, 2012
I have found a positive portrayal of long-term care, and it’s in Dallas. Specifically, it’s in Dallas — in the pilot plot arc of J.R. Ewing.
Kicking and screaming: The need to document verbal disputes
By
Elizabeth Newman
May 15, 2014
If I have a favorite quote from this year’s LeadingAge Illinois conference, it’s from Matthew Murer, an attorney at Polsinelli, who said it’s OK for long-term care providers to turn away...
How songs of the season help residents
By
Elizabeth Newman
Dec 22, 2016
My love of specific types of Christmas music is one of the reasons I was thrilled to see a new case study once again showing the positive impact of personalized music playlists for residents in long-term...
Smoking: A Catch-22 for providers
By
Elizabeth Newman
Jun 23, 2017
Journey with me, children, back to 2003, when yours truly hung out with smokers.
Long-term care has better commenters
By
Elizabeth Newman
Jan 29, 2015
Part of the job for anyone who writes is the potential for receiving nasty comments. In some cases, this can lead to big problems.
State News: October 2018
By
Elizabeth Newman
Oct 25, 2018
Vegan meals may not be everyone’s cup of tea, but a proposed law would require healthcare facilities to make them available.
Stay home when sick, and go on vacation already
By
Elizabeth Newman
Jul 15, 2016
Far too many of the US workforce, especially in areas such as healthcare and the service industry, have little to no paid vacation time or sick leave.
Saying no to the hugging resident
By
Elizabeth Newman
Oct 14, 2016
While leaving my car this morning in our office parking lot, I noticed a gray-haired man shuffling towards me. I assumed he was heading towards his car, but he stopped in front of me and demanded, “Hey,...